rainbowwebservices
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February 28, 2020 at 3:44 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #532790This reply has been marked as private.February 18, 2020 at 2:17 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #530997This reply has been marked as private.February 6, 2020 at 3:28 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #529091
Ok I think that’s all updated now. What happens next?
February 3, 2020 at 2:40 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #528526I’ve updated on the live site but the staging site won’t let me update the extensions due to an authorisation error. Is it ok if I overwrite the staging site with a copy of the latest live site?
January 29, 2020 at 1:47 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #527883I have updated the GD plugin along with Invoicing and UsersWP.
The extensions don’t appear to be updating correctly from the WordPress Updates screen and from the plugins page they are showing as up to date? Is something wrong there?
January 29, 2020 at 10:46 am in reply to: Premiums Listing degrading to 'free' once the trial has expired #527849This reply has been marked as private.January 22, 2020 at 1:28 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #526863This reply has been marked as private.January 17, 2020 at 1:04 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #526140This reply has been marked as private.January 17, 2020 at 12:45 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #526128This reply has been marked as private.January 14, 2020 at 5:13 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #525576Hi. Sorry to chase but would someone be able to log in to my website and check the settings? Now customers are receiving emails about their listings expiring even though they’ve paid for the subscription. Listings still aren’t downgrading either. My client is starting to get quite frustrated now so I’d like to get this sorted ASAP please. Thanks!
January 1, 2020 at 4:50 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #523602Hi! Just to update, the expiry setting is now on and the listings have been updated as ‘expired’ or cancelled. What I’m finding though, is that listings which have ‘expired’ are not reverting back to the free listing package and are still being shown in the premium listing format. Is there anything I can do to rectify this other that edit each listing manually?
December 17, 2019 at 6:07 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #521995Currently the ‘business’ listing is set to ‘expire’ on downgrade. Is that correct? Didn’t let me pick our free package explicitly as a downgrade option.
December 17, 2019 at 4:59 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #521983I’ve run the tool but it doesn’t appear to have updated them? How long does it usually take? There’s only 46 listings.
December 17, 2019 at 4:38 pm in reply to: Premiums Listing degrading to 'free' once the trial has expired #521976Thanks! Is there a way to force a check on already expired posts?
So there’s no way to stop it being automatically set?
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