right connect

Hi Alex,

I Understand this though I ‘am new to company and have no idea but as you said will check with previous person/company head for the same and try to resolve as soon as possible.

But again if the theme is purchased with support license then i think as part of theme purchase, core support should be provided other than any support. As ethical business support you should not refrain from support as i’am in development for last 15 years and be it any issue no theme provider stop providing support to optimize the core theme file.

Hence, Pls. look into the core support and if we ask for any plugin support then you should not provide until your paid fee is paid.

Rest is up to you for your better understanding.

thanks,

Rajiv.

Hi alex,

Have gone through above link and have found the issue was not pertaining to what i’am referring here. the question asked by previous colleague who left the company now but in this thread the question is very different and asking for the core theme question.

How to change the Canonical for any url?

Pls. help me with this nswer.

Hi,

Pls. let me know how could it be plugin issue if the website architecture is big time question.

You people are running the theme for last 2-3 years and don’t realise that after plugin it will be creating issue particularly in the case as mentioned by me.

It is not he issue of plugin by anyway rather its website architecture issue. How could you design a page where 3 pages could be same??

and i ‘am quite sure that even if i renew my license then also there is no work for the plugin rather on core.

Therefore, pls. conform me that it is ok with you guys that, if i renew the license then i will not give access to plugins and issue will be resolved by you.

Thanks.

Hi Paolo,

Have posted 2 issues through account through which we have purchased

thanks

Hi,

We have purchased the theme from you guys then why should i ask for others to develop it for me.

This is very bad. In today’s scenarios every theme is supported with Google AMP. Else what is the use of having website if that will not rank in google.

You should provide support to make is AMP compatible. Also who is asking to provide me custimze solution.

It’s very critical for the business.

Need solution…!!

Pls. mention it clearly on your theme description rather every one get fooled after buying it.

Hi,

Sorry but have no clue where should i go to report this issue. Have already logged in but didn’t get the url to raise my issue.

Pls. treat this urgent.

We just wanted to raised an urgent issue. after clicking on preview button to “Listing Preview page” is coming blank.

It was correct by the support team ” god know what they had done after taking admin rights”… but due some very serious issue we have to uninstall and re-stalled the whole geo directory. Hence after successful activating the geo directory .. the issue has come up again.

We have complaint earlier also that after click on ” Review Your Listing” button – listing preview page is coming blank… Pls. look into on urgent basis.

domain: http://www.mehendi.gallery

Thanks