Stiofan O'Connor

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Viewing 15 posts - 1,336 through 1,350 (of 13,774 total)
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  • in reply to: License key not updating even after renewal #450607

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Mitchell,

    I’m not exactly sure how that happened but your purchase seemed to get linked to another subscription, i have had to regenerate your licences which means any current licences you have instalelled will need to be deactivated and the new licences activated.
    I am sorry about that, i have never seen that happen.

    If you have any problems just let us know.

    Thanks,

    Stiofan


    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Larry,

    We did some live testing, when paying your live account the IPN did not seem to fire or at least get to the site so i put our account as the live account and paid the same type of listing and it all worked as expected and even the refund worked as expected.

    This would seem to point to an issue with the IPN coming from your account.
    Can i get you to provide me with two things.
    1. The MAIN paypal email address for your account (in case we were using a sub account email)
    2. The paypal IPN info for the 0.01 transaction i sent you, you will find it here: https://www.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history

    Thanks,

    Stiofan

    in reply to: Filezilla #450493

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Amy,

    I have deleted those files but its not the problem, the issue is you have a site with about 6k listings and many heavy plugins installed, even when i tested with just GD installed it was taking about 4-5 seconds to load pages, this is not good. Please read my satire blog post about how to make your site slow, you seem to be following it without knowing 🙂
    https://wpgeodirectory.com/making-your-wordpress-site-slow/

    If i were you i would be looking for at least a VPS hosting but better yet a dedicated server, any of these would be good: https://www.hetzner.com/dedicated-rootserver/matrix-ex

    Thanks,

    Stiofan

    in reply to: Different use case #450483

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    With something custom like that first you have to be able to find what defines the edge cases, like people close to borders, are the “districts” divide up by post/zip codes? If so then thats your answer, use zip codes, if not you need to find something that defines the borders between the areas. Using the near me would also be less accurate than just entering a post code, as the near me can be off by quite a bit in areas.

    Stiofan

    in reply to: Filezilla #450395

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The folder issue usually happens when it has problems reading the correct folder directory structure. It can take along time to delete the cache via FTP, do you have a controle panel like cpanel we can login and do it quicker?

    Thanks,

    Stiofan


    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Larry,

    Kiran has finished for the day, i’ll chat with him in the morning and see where we are with this and if needed i’ll run a few live tests.

    @kiran ping me when u see this and we can go over it.

    Thanks,

    Stiofan

    in reply to: Styling default listings #450392

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    All it would take is a CSS rule, something like (not tested):

    
    
    .geodir-category-list-view.geodir-gridview div.geodir-field-post_content{
    display:none;
    }

    Stiofan

    in reply to: Displaying an image on website from 'File Upload' field #450279

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This will be the default functionality in the next release.

    Thanks,

    Stiofan

    in reply to: Restrict wp-admin is showing the Admin Bar for a Subscriber #450278

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    We used to remove it and got told you can’t just remove it by the theme review team, we considered adding an option to remove it but then do we remove it for all or just subscribers or more? There are many many plugins that do exactly this, so no point in us adding an option for something that is so readily available.

    Thanks,

    Stiofan

    in reply to: Search post tags in advanced search? #450277

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    If you wanted that then there are two ways to do it:

    1. visit the tags page /places/tags/eco/
    2. Search for “eco” as the search already looks at tags.

    I don’t see why a 3rd option is needed?

    Stiofan

    in reply to: Add custom fields to shortcode builder #450276

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I still really have no idea what exactly you mean, you could mean many different things, please explain more what you want to achieve and i can tell you if it can be done or not.

    Thanks,

    Stiofan


    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Mike,

    Can you provide wp-admin login details in a private reply?
    It the only way i can check something else is not messing with the query.

    Stiofan

    in reply to: Problem changing home page to custom build version. #450270

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The add listing page needs to redirect to the correct post type which i think is messing it up, i can’t imagine you would use BB on the add listing page?

    Stiofan

    in reply to: Add 2nd address field #450183

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I was under the impression you just needed the city name and not a specific address for the arrival location, this is why i suggested just a text input, that would work for searches etc.
    A full on second full address input is not possible by default and i’m not sure its what you are after, if you enter a very specific address you would need to have exact matches for that to work, and an addresses can be entered differently each time, even CapiTalIsations would make it not work if they are different.

    Stiofan

    in reply to: GD Business Hours #450041

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Joy,

    Check the server logs, the JS errors look like they are a result of the page not fully loading so the issue is likely in the server logs.

    Stiofan

Viewing 15 posts - 1,336 through 1,350 (of 13,774 total)
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