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This topic contains 44 replies, has 4 voices, and was last updated by  Alex Rollin 5 years, 6 months ago.

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  • October 17, 2018 at 2:22 pm #450088

    Amy Fox
    Expired Member
    Post count: 419
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    October 17, 2018 at 7:25 pm #450179

    Amy Fox
    Expired Member
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    October 17, 2018 at 7:29 pm #450180

    Alex Rollin
    Moderator
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    October 17, 2018 at 8:21 pm #450188

    Amy Fox
    Expired Member
    Post count: 419
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    October 17, 2018 at 8:24 pm #450190

    Alex Rollin
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    October 17, 2018 at 8:28 pm #450191

    Amy Fox
    Expired Member
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    October 18, 2018 at 8:03 am #450252

    Alex Rollin
    Moderator
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    October 18, 2018 at 8:36 am #450260

    Amy Fox
    Expired Member
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    October 18, 2018 at 2:19 pm #450337

    Amy Fox
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    October 18, 2018 at 2:38 pm #450346

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, that message is most often due to a poor connection between the computer and the host.

    October 18, 2018 at 3:50 pm #450370

    Amy Fox
    Expired Member
    Post count: 419

    OK thanks, so when my cache files get sorted this error might stop?

    Thanks.

    October 18, 2018 at 6:36 pm #450395

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The folder issue usually happens when it has problems reading the correct folder directory structure. It can take along time to delete the cache via FTP, do you have a controle panel like cpanel we can login and do it quicker?

    Thanks,

    Stiofan

    October 18, 2018 at 7:27 pm #450400

    Amy Fox
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    October 18, 2018 at 8:12 pm #450412

    Alex Rollin
    Moderator
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    October 18, 2018 at 8:14 pm #450413

    Amy Fox
    Expired Member
    Post count: 419

    I was just about to ask if that’s it.

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We have moved to a support ticketing system and our forums are now closed.

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