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Thanks Guust. All seems to be working fine. Cheers!
Thanks for the reply.
The subscriptions seem fine on Stripe. There are a couple renewing later today in fact.
To clarify, you’re saying we may have to manually keep up with listings, or at least the ones that were entered before the Stripe issue was fixed.
This reply has been marked as private.I guess the question is, does it matter if the expiration date is “unknown” or “never”. Will it matter when it comes time to renew these listings?
Thanks Guust.
Then my best guess is that this too is a Stripe issue. I say this because my listings do not show “Never”, they show “Unknown”, and they used to show the current date + 1 month.
Please see the two screenshots attached.
First shows the date that used to appear on listings.
Second shows what we see now from admin panel.
The test listing you added has an expiration date of “Never”, but you are using the Standard Listing package which is for 1 month. Should the expiration date not be 1 month from today?
That’s how it worked up until recently, then all new listings started showing ‘Unknown’ or ‘Never’ for the expiration.
Was that listing added from the frontend?
Yes, listings that are added from the frontend, and paid, no longer contain an expiration date. The expiration is set to ‘Unknown’. This started happening sometime between 5/15 and 5/21. Used to work fine before that, bot not since. We cannot add listings from the backend, because they do not get saved for some reason.Was Invoicing and the Pricing Manager active at the time?
Yes, everything has been active (as far as I know). We are having this issue with all new listings.Does it happen to new listings added from the front now?
Yes, this is the problem. It affects all new listings that are added and paid. We cannot add listings from the backend.Were your gateways in test mode at the time?
We have tried adding listings in test mode and the expiration is unknown. However, we also sold 2 listings (live payments) and the expiration is also unknown.Here’s a screenshot of what I’m referring to. There’s no expiration date, even though the listing is paid. This started happening a couple of days ago.
This reply has been marked as private.This reply has been marked as private.Hi Kor.
Thanks for the prompt response and for your offer to help. I have identified a problem, and want to share it with you.
For whatever reason, the post_id column in the geodir_attachments table is wrong for almost every post/listing. In other words, the attachments show a post_id that is inconsistent with the actual post_id. That’s why I can’t see the images.
I will manually correct this for now. But it would be interesting to see what’s causing it.
Thanks again.
To clarify… the image files can still be located in the uploads folder, but they are unlinked from the listings.
I understand. Thanks for the feedback. I wonder if there could be an option to disable this in the future. This is because in our case, each listing is manually reviewed before publishing, so it is not necessary to be so strict. If there’s a broken or invalid link, we will catch it and fix it. Thank you!
Awesome. Thank you for the info Stiofan.
Thanks Kor. Appreciate the reply!
