Add Listing page only shows add event not custom post types

This topic contains 7 replies, has 3 voices, and was last updated by  emmamctalbot 4 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 27, 2019 at 4:52 pm #518900

    emmamctalbot
    Expired Member
    Post count: 126

    Hi GeoDirectory,
    When I click on add listing its only giving me the option of add event not all my other custom post types.

    Please can you assist?

    Many Thanks

    November 27, 2019 at 5:35 pm #518903

    Kor
    Moderator
    Post count: 16516

    Hi emmamctalbot,

    Thanks for your post. Could you check your CPT’s and make sure that you’ve not enabled the “Disable Frontend Add” option as explained here https://wpgeodirectory.com/docs-v2/templates/add-listing/#more-design-options . If it’s switched “Off” and you’re still having issues, kindly share your Website WP admin access here in private reply and we’ll check this out for you asap!

    November 27, 2019 at 8:15 pm #518915

    emmamctalbot
    Expired Member
    Post count: 126
    This reply has been marked as private.
    November 28, 2019 at 12:17 am #518930

    Alex Rollin
    Moderator
    Post count: 27815

    Use the GeoDirectory Endpoints to add links to your menu.

    Find them at WP Backend – Appearance – Menus

    Look for GeoDirectory Endpoints in the list on the left. If you don’t see it, check the screen options for it to unhide them.

    https://wpgeodirectory.com/docs-v2/geodirectory/navigation/

    November 28, 2019 at 12:17 am #518931

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 28, 2019 at 8:03 pm #519057

    emmamctalbot
    Expired Member
    Post count: 126
    This reply has been marked as private.
    November 28, 2019 at 11:36 pm #519094

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    500 errors are often caused by a plugin conflict.

    Enable debugging and refresh the site to see which plugin is causing the issue. Delete that plugin via FTP and refresh the site. Upload a fresh copy of the plugin and if the problem occurs again then contact the plugin author.

    Try disabling non-GD addons to identify the plugin causing the issue.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#500

    Have you already contacted your host?

    December 1, 2019 at 1:47 pm #519378

    emmamctalbot
    Expired Member
    Post count: 126

    Hi Alex,

    I contacted my host and the pages are working nw.

    Thanks for your help,

    Emma

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket