Can't Upload Listings

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: import listings

Author

Posts
December 8, 2019 at 5:12 pm #520523

seogoddess
Expired Member

Post count: 25

I updated the site and am now unable to import listings where I could before with no issues. I am going to have many more listings to add for restaurants and other types of businesses from csv files I am purchasing, so I need to be able to make this work.

December 8, 2019 at 5:13 pm #520524

seogoddess
Expired Member

Post count: 25

This reply has been marked as private.

December 8, 2019 at 7:53 pm #520535

Alex Rollin
Moderator

Post count: 27815

What error are you seeing?
Have you already compared this to an export?
https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

December 8, 2019 at 8:07 pm #520539

seogoddess
Expired Member

Post count: 25

Yes, I downloaded the sample import and used that to line the data up.

I’m clicking the button and nothing is happening. It uploads the file, but won’t import at all.

December 9, 2019 at 6:15 pm #520662

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

December 9, 2019 at 6:51 pm #520675

seogoddess
Expired Member

Post count: 25

This reply has been marked as private.

December 10, 2019 at 8:00 am #520761

Naveen Giri
Moderator

Post count: 1559

Hi @seogoddess,

It seems geodirectory addons and core is network activated. please read below instruction for multisite use.

https://wpgeodirectory.com/docs-v2/addons/installing-addons/#multisite

let us know how it goes after that.

Thanks

December 13, 2019 at 5:17 am #521294

seogoddess
Expired Member

Post count: 25

This reply has been marked as private.

December 13, 2019 at 10:30 am #521325

Naveen Giri
Moderator

Post count: 1559

This reply has been marked as private.

December 15, 2019 at 6:08 pm #521603

seogoddess
Expired Member

Post count: 25

While the 3 records you tested with the file I provided that has 5k+ records might have worked, I tried again today and while I am able to import 50 rows, any more than that and the import just stops. I tried 5k, 2k, 1k, 500, and 100 before that and it stops. I have been able to import up to 70k records or more in one import before the plugin update without any issues.

This import I am working on is around 5k so should be no problem to get through.

December 16, 2019 at 9:47 am #521659

Naveen Giri
Moderator

Post count: 1559

Hi seogoddess,

do you see any js error in console (right-click + inspect element+ console) while importing csv.

or if you have any staging site, where i can check by importing it.
I checked on local and it went perfect for more then 100 listing

Thanks

December 16, 2019 at 12:07 pm #521690

seogoddess
Expired Member

Post count: 25

This reply has been marked as private.

December 18, 2019 at 12:09 pm #522175

Naveen Giri
Moderator

Post count: 1559

Hi @seogoddess,

This web is throwing error http://nearyoustage.wpengine.com/wp-admin/
throwing 502 error.
So I unable to check it with 5800 post.

Please check the website and share the details in private reply.

Thanks

December 18, 2019 at 7:20 pm #522241

seogoddess
Expired Member

Post count: 25

The host won’t allow me to keep both staging and production at this size without upgrading my account.

Go ahead and test on production since the site isn’t getting a lot of traffic at the moment. I created a backup just in case – so test away.

December 20, 2019 at 8:49 am #522518

Kiran
Moderator

Post count: 7069

This reply has been marked as private.
Author

Posts