Can't Upload Listings

This topic contains 14 replies, has 4 voices, and was last updated by  Kiran 4 years, 4 months ago.

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  • #520523

    seogoddess
    Expired Member
    Post count: 25

    I updated the site and am now unable to import listings where I could before with no issues. I am going to have many more listings to add for restaurants and other types of businesses from csv files I am purchasing, so I need to be able to make this work.

    #520524

    seogoddess
    Expired Member
    Post count: 25
    This reply has been marked as private.
    #520535

    Alex Rollin
    Moderator
    Post count: 27815

    What error are you seeing?
    Have you already compared this to an export?
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    #520539

    seogoddess
    Expired Member
    Post count: 25

    Yes, I downloaded the sample import and used that to line the data up.

    I’m clicking the button and nothing is happening. It uploads the file, but won’t import at all.

    #520662

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #520675

    seogoddess
    Expired Member
    Post count: 25
    This reply has been marked as private.
    #520761

    Naveen Giri
    Moderator
    Post count: 1559

    Hi @seogoddess,

    It seems geodirectory addons and core is network activated. please read below instruction for multisite use.

    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#multisite

    let us know how it goes after that.

    Thanks

    #521294

    seogoddess
    Expired Member
    Post count: 25
    This reply has been marked as private.
    #521325

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    #521603

    seogoddess
    Expired Member
    Post count: 25

    While the 3 records you tested with the file I provided that has 5k+ records might have worked, I tried again today and while I am able to import 50 rows, any more than that and the import just stops. I tried 5k, 2k, 1k, 500, and 100 before that and it stops. I have been able to import up to 70k records or more in one import before the plugin update without any issues.

    This import I am working on is around 5k so should be no problem to get through.

    #521659

    Naveen Giri
    Moderator
    Post count: 1559

    Hi seogoddess,

    do you see any js error in console (right-click + inspect element+ console) while importing csv.

    or if you have any staging site, where i can check by importing it.
    I checked on local and it went perfect for more then 100 listing

    Thanks

    #521690

    seogoddess
    Expired Member
    Post count: 25
    This reply has been marked as private.
    #522175

    Naveen Giri
    Moderator
    Post count: 1559

    Hi @seogoddess,

    This web is throwing error http://nearyoustage.wpengine.com/wp-admin/
    throwing 502 error.
    So I unable to check it with 5800 post.

    Please check the website and share the details in private reply.

    Thanks

    #522241

    seogoddess
    Expired Member
    Post count: 25

    The host won’t allow me to keep both staging and production at this size without upgrading my account.

    Go ahead and test on production since the site isn’t getting a lot of traffic at the moment. I created a backup just in case – so test away.

    #522518

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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