CSV Error

This topic contains 31 replies, has 4 voices, and was last updated by  Guust 6 years, 8 months ago.

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  • February 7, 2019 at 10:13 pm #467720

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply so we can have a closer look.

    Possible errors I see:

    * adding a post ID
    * Having categories that do not exist
    * Default category and category do not match: default category is nominated as “Mechanic Shops”, and categories are “Mechanic, Shops, Auto Repair”. Possibly you do not have at least one of those categories, note the missing comma in the default category or the extra comma in categories.
    * Possibly the region is not allowed depending on your location manager settings: NY should be New York, see https://wpgeodirectory.com/docs/definitions/#location

    Thanks

    February 8, 2019 at 2:24 pm #467817

    School Powwow
    Expired Member
    Post count: 19

    Hi,

    I did install the plugin but I am receiving the following error attacted

    February 8, 2019 at 2:26 pm #467822

    Paolo
    Site Admin
    Post count: 31211

    Please see Guust reply and let us know. Without seeing your website we cannot help further…

    February 8, 2019 at 2:47 pm #467824

    School Powwow
    Expired Member
    Post count: 19
    This reply has been marked as private.
    February 8, 2019 at 3:27 pm #467828

    Guust
    Moderator
    Post count: 29970

    1. You did not set a default location before activating the Location Manager: FIXED
    https://wpgeodirectory.com/docs/basic-installation/#defloc

    2. W3 Total Cache is not compatible with GD V1: https://wpgeodirectory.com/docs/known-issues/#cacheplugins

    3. Your file was missing columns. Best practice is to export existing listings first to get the correct format.

    4. Your Google Map API is not authorised correctly, please see https://wpgeodirectory.com/docs-v2/integrations/google/

    5. I attach the correct CSV file.

    Thanks

    February 8, 2019 at 3:27 pm #467830

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    February 8, 2019 at 6:12 pm #467862

    School Powwow
    Expired Member
    Post count: 19
    This reply has been marked as private.
    February 8, 2019 at 6:27 pm #467869

    Alex Rollin
    Moderator
    Post count: 27815

    Your map seems fine.

    Please see our recommended procedure for import here:
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    Summary: If you don’t/can’t load test data then just add a single listing and export. Fill all the fields so you can see how they save, then export and merge your data into the sheet.

    You can ONLY use GDB or WP Super Cache with V1. We do not recommend you use V1. You should upgrade to V2 now:
    https://wpgeodirectory.com/try-geodirectory-v2/

    February 8, 2019 at 8:50 pm #467885

    School Powwow
    Expired Member
    Post count: 19
    This reply has been marked as private.
    February 8, 2019 at 9:12 pm #467891

    Alex Rollin
    Moderator
    Post count: 27815

    We have not tested W3 Total Cache but GDV2 should work with any major cache plugin. If you run into an issue just let us know
    https://wpgeodirectory.com/docs-v2/faq/performance/

    The conversion process is clearly outlined here:
    https://wpgeodirectory.com/docs-v2/geodirectory/installation/#convert

    V1 must be deactivated in order to activate v2. You can do a trial on a staging site first.

    February 8, 2019 at 9:29 pm #467899

    School Powwow
    Expired Member
    Post count: 19
    This reply has been marked as private.
    February 8, 2019 at 9:55 pm #467905

    Alex Rollin
    Moderator
    Post count: 27815

    Are you importing locations-> neighborhoods?
    Please tell us more

    February 8, 2019 at 11:49 pm #467919

    Guust
    Moderator
    Post count: 29970

    How did you get the post_neighbourhood, neighbourhood_latitude and longitude in csv file?
    I added a single listing and exported. Best practice is to export existing listings first to get the correct format.

    Thanks

    February 11, 2019 at 2:00 pm #468193

    School Powwow
    Expired Member
    Post count: 19
    This reply has been marked as private.
    February 11, 2019 at 4:11 pm #468216

    Paolo
    Site Admin
    Post count: 31211

    Are you adding ONLY the file name to the CSV?

    Probably not, because this is in your DB.

    https://cdn.shortpixel.ai/client/q_glossy,ret_img/https://fixingauto.com/wp-content/uploads/2019/02/Tolimas Auto Center1.png

    It looks like you are adding URLs instead of a file name.

    Hope this helps.

    Thanks

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