cvs export

This topic contains 19 replies, has 3 voices, and was last updated by  Gianluca Mirizio 5 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #471638

    Gianluca Mirizio
    Expired Member
    Post count: 61

    Hi there!
    When try to export my data I cannot find any file downloaded.
    If I try to export the data sample it is ok but when I try to export my ads I get this (see atached) but no file is give.
    Can you please help?
    Thanks.
    Gianluca

    #471648

    Alex Rollin
    Moderator
    Post count: 27815

    Oh no! That’s not right 🙁

    Please share WP Admin credentials in a private reply so we can take a look at the settings.

    #471874

    Gianluca Mirizio
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #471929

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks!

    I cannot see the link in the source.

    This is probably due to a conflict with another plugin.

    Try disabling non GD plugins one by one to find the conflict.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    #472023

    Gianluca Mirizio
    Expired Member
    Post count: 61

    well, I see every non GD plugins have been deactivated but still doesn’t work.
    Any ideas?
    Tks.
    Gianluca

    #472024

    Kor
    Moderator
    Post count: 16516

    Hi Gianluca,

    Thanks for your reply. I’m able to see the issue too. Could you share FTP access to your server so that I could flag this to a developer?

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    #472025

    Gianluca Mirizio
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #472026

    Gianluca Mirizio
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #472322

    Gianluca Mirizio
    Expired Member
    Post count: 61

    Hi there! any update? I should import some databe and I should build thata database.
    Can I do that or do I have to wait you to fix the problem?
    Many thanks.
    Gianluca

    #472325

    Kor
    Moderator
    Post count: 16516

    Hi Gianluca,

    Thanks for your reply. Sorry, I just transferred this to a developer and he will look into this asap!

    #472326

    Gianluca Mirizio
    Expired Member
    Post count: 61

    Tks, will wait for you.
    Just a quick question.
    If I do not have coordinates is it possible to import as well? Or will I have an error?
    Thanks
    G

    #472327

    Kor
    Moderator
    Post count: 16516

    Hi Gianluca,

    Thanks for your reply. You can refer to this section of the documentation https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended that explains more about this.

    #472336

    Gianluca Mirizio
    Expired Member
    Post count: 61

    Hi there!
    When triyng to import the csv file I always gat this error.
    Can you help please?
    Tks.
    Gianluca

    Array( [error] => Questo tipo di file non è permesso per ragioni di sicurezza.)x

    #472340

    Kor
    Moderator
    Post count: 16516

    Hi Gianluca,

    Please install the plugin mentioned here: https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#not-a-valid-csv-file

    #472344

    Gianluca Mirizio
    Expired Member
    Post count: 61

    tks it helped.
    Now i get this error “post type is missing” but I have post typer in my file, is gd_place.
    Is it correct?
    tks

Viewing 15 posts - 1 through 15 (of 20 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket