having trouble with image upload

This topic contains 29 replies, has 5 voices, and was last updated by  shine a light mke2020 3 months, 3 weeks ago.

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  • #502205

    shine a light mke2020
    Free User
    Post count: 19

    Sorry frontend only

    #502264

    Alex Rollin
    Moderator
    Post count: 23184

    I see what you mean, there, thanks for clarifying.

    There are a great number of errors in the console.

    Please address the mixed content issues. If that doesn’t fix the issue, then we can take another look.

    https://wpgeodirectory.com/docs-v2/faq/mixed-content/

    Please write back in a private reply with complete credentials including FTP in case we need to debug.

    WordPress Credentials
    WP Admin Login URL:
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    WP Admin Password:

    FTP Credentials
    FTP Host:
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    #502265

    Alex Rollin
    Moderator
    Post count: 23184
    This reply has been marked as private.
    #502480

    shine a light mke2020
    Free User
    Post count: 19

    Hello all, just wondering are we going to find a fix for the image uploader issue… I really need to have this feature up by next week for our launch party… this is at the crucial stage. is there any alternative I can use? until….

    #502491

    Alex Rollin
    Moderator
    Post count: 23184
    This reply has been marked as private.
    #502503

    shine a light mke2020
    Free User
    Post count: 19
    This reply has been marked as private.
    #502504

    shine a light mke2020
    Free User
    Post count: 19
    This reply has been marked as private.
    #502604

    Alex Rollin
    Moderator
    Post count: 23184
    This reply has been marked as private.
    #502771

    shine a light mke2020
    Free User
    Post count: 19

    Any news

    #503013

    Naveen Giri
    Moderator
    Post count: 861

    Hi,

    the image upload not seems working because of js errors coming from plugins and theme.
    it seems like conflict from some active plugin.

    please try the troubleshooting steps, let us know how it goes.
    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    Thanks

    #503410

    shine a light mke2020
    Free User
    Post count: 19

    I tried the troubleshooting steps and still didn’t work. I shut down all widgets except GD and still not working. not able to upload the image.

    #503736

    Naveen Giri
    Moderator
    Post count: 861

    Hi,
    I just checked the js issue from theme causing the issue.
    it seems like you are using very old version of theme.

    can you please update the theme with latest version.

    Thanks you

    #504014

    shine a light mke2020
    Free User
    Post count: 19

    I was on the latest version… but I just uploaded a different new theme and the problem still exists

    #504295

    Kiran
    Moderator
    Post count: 6038

    Hi There,

    There is an JavaScript error in file /wp-content/themes/newspaperly/js/script.js which breaking the JavaScript functionality on the page.

    I have fixed error by replacing
    line

    callback.call( this, args );

    with

    try {
    	callback.call( this, args );
    } catch(err) {
    	console.log();
    }

    Now image upload is working file.

    Please check after clearing your browser cache.

    Best Regards,
    Kiran

    #504369

    shine a light mke2020
    Free User
    Post count: 19

    @ Kiran… Thank You!!!!!!!! That did it. I really love this widget, and will be doing business with y’all for a long time.

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