importing error not valid csv

This topic contains 9 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 3 months ago.

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  • February 17, 2019 at 3:29 pm #469501

    newmediaent
    Expired Member
    Post count: 12

    I have very carefully set the names of the fields… saved a csv file…. it uploads .. but then I get not a valid csv file… is there a bug in v2 or is there something I am missing?

    there is also a difference between exported CSV from dummy data and the sample import file

    February 17, 2019 at 8:20 pm #469516

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, please see: https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#not-a-valid-csv-file

    February 17, 2019 at 8:32 pm #469520

    newmediaent
    Expired Member
    Post count: 12

    yes!! it works… thanks!

    February 17, 2019 at 8:46 pm #469529

    Alex Rollin
    Moderator
    Post count: 27815

    Excellent 🙂

    February 17, 2019 at 8:57 pm #469531

    newmediaent
    Expired Member
    Post count: 12

    it looks like locations — cities and regions need to be created first before import? this is using location manager… multi city, multi region v2 … new site

    without doing that, the site sort of works… not sure

    February 17, 2019 at 9:18 pm #469537

    Alex Rollin
    Moderator
    Post count: 27815

    No, but you should add a test listing to see how locations are formatted.
    Locations should not be imported, generally. They are created automatically when listings are added through the frontend or imported, either one.
    Make sure your default location is set, and that your maps API key is working (check by adding a listing).
    To add locations outside the default location, yes you will need the Location Manager, and enable Multilocations.

    February 17, 2019 at 9:24 pm #469544

    newmediaent
    Expired Member
    Post count: 12

    the locations do not seem to be created on import for some reason. i verified this by checking my locations — only the default and the one I added. I have location manager and enabled multilocations.

    I imported and exported a few times to check if something was not formatted… but it seems ok .

    only other possibility is the NAME of city and region … maybe it should be post_city ?

    February 17, 2019 at 9:31 pm #469548

    Alex Rollin
    Moderator
    Post count: 27815

    Please zip the import file and attach to a private reply.
    Then also include your site URL and WP Admin and we will take a look.

    Did you already add a test listing then export? Please confirm?
    We have the entire recommended procedure documented here:
    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    February 17, 2019 at 9:36 pm #469552

    newmediaent
    Expired Member
    Post count: 12

    I found the problem …. the country needs to be United States NOT the slug united-states

    now everything seems ok……

    February 17, 2019 at 9:56 pm #469563

    Alex Rollin
    Moderator
    Post count: 27815

    Ah, very good.

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