Invalid License Key

This topic contains 9 replies, has 4 voices, and was last updated by  Kor 5 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • April 2, 2019 at 11:03 am #477456

    Ricardo Freire
    Buyer
    Post count: 10

    I have a license using on a client website.
    I probably activate the license on stage website and now I’m not able to update the plugin on the production website..
    But I killed the stage and do not have access anymore.
    How can we do this?

    stage website: http://191.235.95.196/site/ezycolor.com.br/wp-login.php

    production website: https://www.ezycolor.com.br

    April 2, 2019 at 11:40 am #477466

    Kor
    Moderator
    Post count: 16516

    Hi Ricardo Freire,

    Thanks for your post. Before activating the license key, could you please make sure that you’ve installed the correct version of the “Location Manager” plugin? https://wpgeodirectory.com/docs-v2/geodirectory/installation/#version

    April 2, 2019 at 5:09 pm #477525

    Alex Rollin
    Moderator
    Post count: 27815

    Please see this page:
    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#url-change

    April 4, 2019 at 1:45 pm #478229

    Ricardo Freire
    Buyer
    Post count: 10

    I just follow the instructions but the message still the same.

    License key is invalid.

    April 4, 2019 at 1:59 pm #478231

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    April 5, 2019 at 7:11 pm #478701

    Ricardo Freire
    Buyer
    Post count: 10
    This reply has been marked as private.
    April 5, 2019 at 8:09 pm #478713

    Kor
    Moderator
    Post count: 16516

    Hi Ricardo Freire,

    Thanks for your reply. I will forward this to a developer to check on this.

    April 5, 2019 at 8:51 pm #478725

    Paolo
    Site Admin
    Post count: 31206

    Hi Ricardo,

    I’ve deactivated the old domain, can you please try now?

    Let me know.

    Thank you,

    April 8, 2019 at 4:49 pm #479261

    Ricardo Freire
    Buyer
    Post count: 10

    Now it works. I have license installed again..

    But where now I can add a new place to my list..
    How can I edit a place that added on version 1.

    I not finding my self into this news structure.

    If a I add a place with the images I attached I’m not able to insert a adress, and after it the place shows me 404 page…

    Please help me.

    April 8, 2019 at 5:17 pm #479269

    Kor
    Moderator
    Post count: 16516

    Hi Ricardo Freire,

    Thanks for your reply. Could you open a new topic regarding this issue so that we could keep things organized here?

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket