Issue determining

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 4 years, 9 months ago.

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  • August 6, 2019 at 4:34 pm #501621

    riobravomedia
    Expired Member
    Post count: 361

    I am having the same issue as these two others are. GeoDirectory is installed. I verified that the folder is indeed GeoDirectory via FTP. When I go to activate a plugin I do not get the option to enter the license code because I get the error “There was an issue determining where GeoDirectory Plugin is installed and activated. Please install or activate GeoDirectory Plugin.”

    https://wpgeodirectory.com/support/topic/there-was-an-issue-determining-where-geodirectory-plugin-is-installed-and/

    https://wpgeodirectory.com/support/topic/there-was-an-issue-determining-where-geodirectory-plugin-is-installed-and-activa-3/

    See next reply for wp login

    August 6, 2019 at 4:34 pm #501625

    riobravomedia
    Expired Member
    Post count: 361
    This reply has been marked as private.
    August 6, 2019 at 4:52 pm #501626

    riobravomedia
    Expired Member
    Post count: 361

    Solved… I did not have the “WP Easy Updates” plugin installed. After installing it I was able to enter the license codes.

    Question about license codes. It was my understanding that I could enter my membership license code in GeoDirectory > Extensions > Membership and not have to enter the individual license codes for each plugin. But that didn’t work. Did I misunderstand this?

    August 6, 2019 at 5:42 pm #501640

    Paolo
    Site Admin
    Post count: 31206

    Yes you should be able to do so. Make sure to insall add-ons V2. Most of the add-ons on the screenshot are V1.

    Thank you

    August 6, 2019 at 6:45 pm #501648

    Alex Rollin
    Moderator
    Post count: 27815

    The field at GeoDirectory > Extensions > Membership is for addons installed from that screen (so, you can re-install everything from there if you want to use that).

    August 6, 2019 at 7:01 pm #501652

    riobravomedia
    Expired Member
    Post count: 361

    @paolo you mentioned “Yes you should be able to do so. Make sure to insall add-ons V2. Most of the add-ons on the screenshot are V1.”

    I added the Membership where you suggested but it didn’t seem to affect that plugins and I still needed to enter the individual license code into each one of the plugins. Not very user-friendly…. maybe I wasn’t holding my mouth the right way… as my father used to say. 🙂

    And the issue with V1 plugins is strange. Those are the plugins that I downloaded from GeoDirectory. I had mentioned to you that I found it confusing on which ones were the correct ones to download. And this was also before I realized that I could add them from the Extensions area of GeoDirectory.

    See the Screenshot.

    After I activated the plugins and then got the update notice for each one I am assuming that GD updated them to Version 2 as they seem to all be version 2 now. Guess that is good news.

    August 6, 2019 at 7:03 pm #501655

    riobravomedia
    Expired Member
    Post count: 361

    Thanks Alex and Paolo… appreciate all your help. I feel like I am starting over yet again from scratch. You would think that after 2-3 years of messing with Directory themes I would be an expert at anything related put in front of me… but clearly that is not the case. I feel like a newbie now… 🙂

    August 6, 2019 at 9:27 pm #501681

    Paolo
    Site Admin
    Post count: 31206

    I’m sure the learning curve won’t be that long and you’ll feel more confident very soon. The options are so many that it is hard not to feel overwhelmed…

    Thanks!

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