Listing Issue – 2

This topic contains 11 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 6 months ago.

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  • #446986

    Guy Leroux
    Expired Member
    Post count: 98

    Greetings:

    A while ago, I faced a nasty bug in my listings and following your good advice (see forum topic #435805), I had it fixed by removing the default value inserted in all the problematic fields.

    Now the same bug is back (with a vengeance it seems).

    Note: I just happened to install a CDN… coincidence? I don’t know.

    Also, please see in the attached files that some weird things are also happening in the backend section for setting up fields.

    Any idea how to fix that?

    Thanks,

    Guy

    #446992

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    #446993

    Alex Rollin
    Moderator
    Post count: 27815

    (If you haven’t already, you should also try clearing the site cache.
    https://wpgeodirectory.com/docs/known-issues/#cacheplugins )

    #447008

    Paolo
    Site Admin
    Post count: 31206

    FYI, for moderators it is impossible to find a forum topic by its ID (forum topic #435805), please always provide a link if you want us to read something from a previous topic.

    Thanks

    #447021

    Guy Leroux
    Expired Member
    Post count: 98
    This reply has been marked as private.
    #447068

    Alex Rollin
    Moderator
    Post count: 27815

    I a not seeing these issues.

    Have you tried clearing your browser cache?

    Please provide direct links to pages where you are seeing these layout problems.

    W3Total Cache is not in our list of supported cache plugins, but that doesn’t mean you can’t find a way to use it that will work for you.

    #447069

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #447095

    Guy Leroux
    Expired Member
    Post count: 98
    This reply has been marked as private.
    #447155

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I can see that you are seeing an issue from the screen grabs, there.

    What is the URL for the one called GDticket3?

    I was able to use both edit forms without seeing those same issues.

    Are you on PC? Mac? Using Chrome?

    #447156

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #447159

    Guy Leroux
    Expired Member
    Post count: 98

    Problem fixed!

    Initial issue was caused by the recent activation of smushit (a popular plugin for image compression), which caused my website to almost break down completely, due maybe to a lack of memory resulting from the large number of images in my GD files (in three languages, so multiplied by 3).

    Once I removed the plugin, the adnormal field selector went back to its good old self but the listing affected stayed the same. However, I only had to re-save the fields affected and they were back (see attached) as all selected but de-selectable, which I did.

    So long story short, issue solved.

    #447200

    Alex Rollin
    Moderator
    Post count: 27815

    Hey, that’s great, glad you got it working! 🙂

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