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This topic contains 45 replies, has 3 voices, and was last updated by  Paul Carter 9 years, 1 month ago.

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  • March 17, 2015 at 8:09 pm #34334

    Paul Carter
    Free User
    Post count: 24

    Another question. How do I disable the notifications when a new location is added?

    March 18, 2015 at 5:09 pm #34443

    Paolo
    Site Admin
    Post count: 31206

    hi,

    you can go to GD > Notifications > Site Bcc Options > Listing published

    and set to NO.

    That will stop sending the site admin a notification about new listing submission.

    Thanks

    March 19, 2015 at 6:25 pm #34622

    Paul Carter
    Free User
    Post count: 24

    Re: “Yes. I save them. But when I refresh the page, they are not there.”

    Any news about this?

    March 19, 2015 at 7:03 pm #34635

    Paul Carter
    Free User
    Post count: 24

    Attached is a screen shot of the “Save” button I hit to add a field. But it does not seem to be saving.

    March 19, 2015 at 7:08 pm #34637

    Paul Carter
    Free User
    Post count: 24

    Please see the two messages above about the unresolved issue.

    After resolving that, please be aware of this message “Downloading update from https://wpgeodirectory.com/download/geodir_location_manager_1.3.0.zip…

    Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error”

    I understand I have a subscription that should allow these updates. Why am I getting this message?

    March 19, 2015 at 7:19 pm #34640

    Simone
    Expired Member
    Post count: 3515

    If you have the login issue and you’re using the email, try to use username instead. Also, please run “Clear all GD version numbers” in the GD Tools

    March 19, 2015 at 7:36 pm #34641

    Paul Carter
    Free User
    Post count: 24

    I was logged in by the username. I cleared the GD version numbers, but the update still failed.

    And what about the other issue, i.e. unable to add new place form fields? (See above for details).

    March 19, 2015 at 8:59 pm #34653

    Simone
    Expired Member
    Post count: 3515

    Try to re-set your username/password and re-save it in the Auto Updates section.
    The other issue could be because you need to update the plugins

    March 24, 2015 at 7:05 pm #35088

    Paul Carter
    Free User
    Post count: 24

    Re: “Try to re-set your username/password”
    I changed the password of my WordPress admin account.

    Re: “re-save it in the Auto Updates section.”
    I pasted this same password into the field in the Auto Updates section.

    What’s my next step to update the plugins?

    March 24, 2015 at 7:08 pm #35091

    Simone
    Expired Member
    Post count: 3515

    “Try to re-set your username/password”
    You must use the username/password of your GeoDirectory account, not WP.

    Could you give us your login details so we can eventually check?
    Thanks

    March 24, 2015 at 7:11 pm #35092

    Paul Carter
    Free User
    Post count: 24

    I updated the GeoDirectory plugin in the plugin section of Wordpres. However, I was unable, again, to update the GeoDirectory location manager. Please see the attached screen shot. Are you sure my subscription is active from your end?

    March 24, 2015 at 7:13 pm #35094

    Simone
    Expired Member
    Post count: 3515

    I will notify Paolo and let you know about that

    March 24, 2015 at 7:17 pm #35095

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    your subscription is active, please provide username and password used to access this forum and also URL of your website and wp admin credentials and we will try for you.

    Thanks

    March 24, 2015 at 8:22 pm #35107

    Paul Carter
    Free User
    Post count: 24
    This reply has been marked as private.
    March 24, 2015 at 8:35 pm #35110

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
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