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This topic contains 45 replies, has 3 voices, and was last updated by  Paul Carter 9 years, 1 month ago.

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  • #35183

    Paul Carter
    Free User
    Post count: 24

    It is clear now about updating the plugins. I synced the login information on the Audoupdates page with the forum credentials, and the update of the GeoDirectory Location Manager plugin worked.

    However, on the “Manage Place Custom Fields” page the new field (Contact name) is still not saved. The fieldset field (Contact) is saved, but not the field itself.

    Please see the attached two screen shots. The first one shows part of the field creation page before saving. The second one shows the Manage Place Custom Fields page after saving. When I click on the “Save” button in the field creation page, nothing happens.

    #35221

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    just tried twice.

    1st time failed and the browser console was giving a 404 error for some reason.

    2nd time it went through.

    I suspect there could be something wrong in the server configuration.

    If it’s ment to return 404 it would always fail.

    Let us know,

    Thx

    #35317

    Paul Carter
    Free User
    Post count: 24

    Great. The Contact Name now appears in the “Places” new and editing areas.

    I tried adding the next custom field “Contact Position,” and had the same problem as before. See the attached screen shot. Please add this for me.

    #35331

    Paolo
    Site Admin
    Post count: 31206

    You should really ask for support to your server admin, saying tht ajax calls are randomly failing and returning 404.

    It’s not save to use a server like that. Once fixed, you will finally be able to add all custom fields you want.

    Thanks

    #35375

    Paul Carter
    Free User
    Post count: 24

    Thanks. I have submitted a support ticket about this to my hosting service.

    #35739

    Paul Carter
    Free User
    Post count: 24

    The hosting service seems to have fixed the problem with the Ajax calls.

    The next issues we need to tackle are how to re-configure the GeoDirectory display in order to make it more user friendly. I have attached a specification that will lay out the issues in detail. I look forward to your detailed instructions on how to implement the changes we need.

    #35743

    Paolo
    Site Admin
    Post count: 31206

    Hi Paul,

    PDF was too big to get attached.

    Re-configure the GeoDirectory display in order to make it more user friendly, sounds like a customization to me.

    If that’s the case, you should provide the PDF with your requirements to anyone you hire to redesign the plugin for you.

    Re-designing the plugin goes beyond support.

    Thanks

    #35751

    Paul Carter
    Free User
    Post count: 24

    I do not think it is a re-design, but rather a re-configuration. I would like you to see the specs, so that you can confirm if this is so. Can you provide me with an email address, so I can send you the .pdf?

    #35753

    Paolo
    Site Admin
    Post count: 31206

    info [at] wpgeodirectory.com

    #35821

    Paolo
    Site Admin
    Post count: 31206

    Hi Paul,

    all requests in that file are for modifying how the plugin currently work.

    That is beyond support and not a service we provide.

    You will need to hire a developer to accomplish that.

    Thanks

    #35829

    Paul Carter
    Free User
    Post count: 24

    Thanks for reviewing the spec. Can you recommend a developer qualified to take on this work, or point us in a direction to find one?

    #35832

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #36353

    Paul Carter
    Free User
    Post count: 24

    Thanks.

    #36709

    Paul Carter
    Free User
    Post count: 24

    Is it possible to export the data from the plugin?

    #36711

    Paolo
    Site Admin
    Post count: 31206

    Currently only via database exports.

    We will provide a import/export tool in the future, but we haven’t started creating it yet and I can’t anticipate when we will.

    Thanks

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