New licence / updates system info
This topic contains 115 replies, has 32 voices, and was last updated by Paolo 9 years, 3 months ago.
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Open Support TicketTagged: fail, license, multisite, plugin updates
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AuthorPosts
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February 1, 2016 at 3:57 pm #115126
Hi,
@nickclark thanks for letting us know.
@Wayne Harvey all your active official add-ons should, which are not?
Let us know,
Thanks
February 1, 2016 at 4:04 pm #115127Hi
Missing:
Prices and Payments
Multi LocationsThanks, Wayne
February 1, 2016 at 4:10 pm #115130Hi,
this is because Location and Payment manager haven’t been updated yet.
Thanks
February 1, 2016 at 5:23 pm #115155Hi
1. On January 25, 2016 I renewed my subscription to geodirectory (single) for 6 months.
right now my profile indicates:
Forum Role: Expired Member
Membership: No active membership
Expiry date: January 25, 2017
How come?2. the automatic license renewal was not working while I was renewing the subscription.
Now I am in the old system, when I enter the new license keys nothing happens because wordpress fails to update my geodirectory add-ons.
What can I do?thanks
FabrizioFebruary 1, 2016 at 6:29 pm #115184hi,
sorry about this, we are looking into it. We’ll reply asap once fixed.
Thanks
February 1, 2016 at 6:30 pm #115185Should be fixed now…
Thanks for your patience
February 1, 2016 at 6:42 pm #115191Thanks Paolo,
Profile now is ok, tomorrow I’ll check the website.
Bye
FabrizioFebruary 1, 2016 at 8:44 pm #115299Hi,
I’ve just noticed this and it has thoroughly confused me; I don’t know if I have to do nothing – or do something really important?!
I see that I am on the new system (Autoupdates/Licensing), but following your instructions in the top post – i.e., My Account>Edit profile>licence keys I don’t get very far: after looking in My Account>Edit profile> I can see no mention of License keys ….. ok,so I had a look around this page and clicking on Purchase History> View Licence and then I see a long list, with most add ons saying ‘Inactive0’. Do I have to do anything? I don’t want to mess up my installation?
Thanks
February 1, 2016 at 8:47 pm #115301To make it easier, since today the licence keys are in the download page with the download links.
Adding each licence key in the system will change hem from inactive to active.
If you don’t do this, you wont me able to update when we’ll release next updates.
ThanksFebruary 1, 2016 at 10:08 pm #115343Thanks Paolo,
I’ve copied keys across and activated – however, I don’t have boxes to put in the Payments Manager (Prices and Payments?), Location Manager, GDF Modern – GDF Child Theme, and GeoDirectory Framework licence keys.
admin creds to follow.
February 1, 2016 at 10:10 pm #115344This reply has been marked as private.February 1, 2016 at 10:13 pm #115345Location and Payment manager updates haven’t been released yet.
For the parent theme, it is in Appearance >> Theme licence.
Child theme has no auto update system.
Thanks
February 1, 2016 at 11:28 pm #115355OK Thanks,
will there be another sticky announcement then when Payments and Location have to have their licence keys copied as the others were?
February 2, 2016 at 1:47 am #115420It will be after next update… we will remind you in the release announcement.
Thanks
February 2, 2016 at 3:19 am #115465Paolo,
any advise for simplified update?
I have now 10 – 15 sites up and this is an unbelievable chore to update all plugins etc. individually for each site.
we have 12 more to install and more to come. This is killing me…
please advise
thanks -
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