New licence / updates system info

This topic contains 115 replies, has 32 voices, and was last updated by  Paolo 7 years, 9 months ago.

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  • #115126

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    @nickclark thanks for letting us know.

    @Wayne Harvey all your active official add-ons should, which are not?

    Let us know,

    Thanks

    #115127

    Wayne Harvey
    Expired Member
    Post count: 102

    Hi
    Missing:
    Prices and Payments
    Multi Locations

    Thanks, Wayne

    #115130

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    this is because Location and Payment manager haven’t been updated yet.

    Thanks

    #115155

    Fabrizio Fabri
    Expired Member
    Post count: 71

    Hi

    1. On January 25, 2016 I renewed my subscription to geodirectory (single) for 6 months.
    right now my profile indicates:
    Forum Role: Expired Member
    Membership: No active membership
    Expiry date: January 25, 2017
    How come?

    2. the automatic license renewal was not working while I was renewing the subscription.
    Now I am in the old system, when I enter the new license keys nothing happens because wordpress fails to update my geodirectory add-ons.
    What can I do?

    thanks
    Fabrizio

    #115184

    Paolo
    Site Admin
    Post count: 31206

    hi,

    sorry about this, we are looking into it. We’ll reply asap once fixed.

    Thanks

    #115185

    Paolo
    Site Admin
    Post count: 31206

    Should be fixed now…

    Thanks for your patience

    #115191

    Fabrizio Fabri
    Expired Member
    Post count: 71

    Thanks Paolo,
    Profile now is ok, tomorrow I’ll check the website.
    Bye
    Fabrizio

    #115299

    adyp
    Expired Member
    Post count: 496

    Hi,

    I’ve just noticed this and it has thoroughly confused me; I don’t know if I have to do nothing – or do something really important?!

    I see that I am on the new system (Autoupdates/Licensing), but following your instructions in the top post – i.e., My Account>Edit profile>licence keys I don’t get very far: after looking in My Account>Edit profile> I can see no mention of License keys ….. ok,so I had a look around this page and clicking on Purchase History> View Licence and then I see a long list, with most add ons saying ‘Inactive0’. Do I have to do anything? I don’t want to mess up my installation?

    Thanks

    #115301

    Paolo
    Site Admin
    Post count: 31206

    To make it easier, since today the licence keys are in the download page with the download links.
    Adding each licence key in the system will change hem from inactive to active.
    If you don’t do this, you wont me able to update when we’ll release next updates.
    Thanks

    #115343

    adyp
    Expired Member
    Post count: 496

    Thanks Paolo,

    I’ve copied keys across and activated – however, I don’t have boxes to put in the Payments Manager (Prices and Payments?), Location Manager, GDF Modern – GDF Child Theme, and GeoDirectory Framework licence keys.

    admin creds to follow.

    #115344

    adyp
    Expired Member
    Post count: 496
    This reply has been marked as private.
    #115345

    Paolo
    Site Admin
    Post count: 31206

    Location and Payment manager updates haven’t been released yet.

    For the parent theme, it is in Appearance >> Theme licence.

    Child theme has no auto update system.

    Thanks

    #115355

    adyp
    Expired Member
    Post count: 496

    OK Thanks,

    will there be another sticky announcement then when Payments and Location have to have their licence keys copied as the others were?

    #115420

    Paolo
    Site Admin
    Post count: 31206

    It will be after next update… we will remind you in the release announcement.

    Thanks

    #115465

    onegerman
    Expired Member
    Post count: 51

    Paolo,
    any advise for simplified update?
    I have now 10 – 15 sites up and this is an unbelievable chore to update all plugins etc. individually for each site.
    we have 12 more to install and more to come. This is killing me…
    please advise
    thanks

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