New licence / updates system info

This topic contains 115 replies, has 32 voices, and was last updated by  Paolo 8 years, 5 months ago.

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  • Author
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  • February 8, 2016 at 1:07 pm #119122

    Jean Louis
    Buyer
    Post count: 20

    Hello,

    I have to renew my license has expired and I have exactly the same thing as Giovanni114 :

    “My system still has the old “Auto Update” section with a singular license field. To follow these instructions, I went to My Account > Edit > Downloads. I see all of the individual plugin keys, however I do not see the one singular master key to insert in the old Ato Update to update the the new one. I tried using some of the indv plugin keys in this field neither worked. Where can I find the master key to insert in the old system ? ”

    how to do ?

    Thank you

    February 8, 2016 at 3:33 pm #119261

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the old licence is no longer there because it has expired already, you should have entered it and updated the plugins before its expiration.

    I’ve extended an old licence for you momentarely. You should see a licence key here. https://wpgeodirectory.com/support/members/jlsambaewiria-com/

    Let us know,

    Thanks

    February 8, 2016 at 5:34 pm #119336

    Jean Louis
    Buyer
    Post count: 20

    it is good.
    Thank you

    February 8, 2016 at 6:06 pm #119343

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    February 11, 2016 at 7:21 pm #120953

    AyAyRon
    Full Member
    Post count: 5
    This reply has been marked as private.
    February 11, 2016 at 9:39 pm #121099

    Paolo
    Site Admin
    Post count: 31206

    Are the other 2 location and payment manager? If yes, it is because the updated version hasn’t been released yet.

    They will be released soon along with the new version of the core plugin.

    Let us know if that’s not the case.

    Thanks

    February 16, 2016 at 10:52 pm #123439

    Jason Emanuelson
    Full Member
    Post count: 71

    Can you please look at our account? Some times, it shows 90% of expired (other items we purchased separately show licenses) and sometimes it shows the licenses. We just renewed the subscription last week.

    February 17, 2016 at 4:32 pm #123729

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I see your licences expire on February 15, 2017. What I see is that they are inactive though. Meaning you didn’t enter them in GeoDirectory >> Auto Updates / licencing.

    Let us know,

    Thanks

    February 17, 2016 at 5:24 pm #123751

    AyAyRon
    Full Member
    Post count: 5
    This reply has been marked as private.
    February 17, 2016 at 5:33 pm #123752

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I see all your licences active Pam, I’m not sure what problems are you referring to now…

    Let us know,

    Thanks

    March 2, 2016 at 3:24 pm #132338

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    March 2, 2016 at 3:42 pm #132345

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @matt please check now.

    Thanks,

    Stiofan

    March 2, 2016 at 3:58 pm #132348

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    March 2, 2016 at 4:05 pm #132349

    Paolo
    Site Admin
    Post count: 31206

    You are good to go.

    Thanks 🙂

    March 2, 2016 at 7:56 pm #132504

    powerboat
    Expired Member
    Post count: 33

    I’m on the new system but my sites are refusing to upgrade unless I enter new licence keys.

    I have 4 or 5 licenced sites and each has 25 of your plugins all of which seem to have different licence keys.

    Does this mean that I have to manually cut and paste and enter 120 odd different licence keys??

    Kind regards,

    Stuart

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