Open Time works randomly

This topic contains 18 replies, has 4 voices, and was last updated by  Kiran 4 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #505200

    P O
    Expired Member
    Post count: 501

    I created 10 places, all of them open from 1:00pm to 10:pm.

    Half says open and half says closed. All with the same Time Zone.

    Why and how to fix?

    Thanks.

    #505202

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin so we can check out the issue on your site.

    #506373

    P O
    Expired Member
    Post count: 501

    I believe I found another bug. It happens when open time is in AM and close time is in AM as well.

    For example:

    Opens: 7:30 am
    Closes: 1:00 am

    That shows as closed. And of course is open.

    Opens: 9:00 am
    Closes: 11:00 pm

    That shows as open and works correctly.

    So if the open and close time happens in the same day (after 12:00 am and before 11:59 pm) it works.

    If it happens with another day involved, it shows as closed.

    Thank you.

    #506388

    Alex Rollin
    Moderator
    Post count: 27815

    Times that ‘go over’ 23:59 and into the next day should be entered as closed at 23:59 and open again at 00:00

    https://wpgeodirectory.com/docs-v2/places/custom/#business-hours

    #506391

    P O
    Expired Member
    Post count: 501

    Open: 7:30 am, close 11:59 pm, open 12:00 am, close 1:00 am.

    All in the same day of the week and that x 7 days? This will confuse any human being and user just seeing it. Bad user experience.

    I will never finish fixing all of this. It should work as entered. From 7am to 1am. Having 4 open and close times in one day for a place is really incorrect.

    Also, you should implement an “Apply to all” for open and close times, that way you enter Monday and all the week uses the same. Then you can edit just one day if needed.

    The idea is to avoid entering 14 times the open and close for every single place. When you do 300 places, the open close time is the worst.

    All places open and close at the same time all days (with exceptions), so the idea is to enable a “copy previous” or something like that to speed things a bit and have a better user experience, because having to do one by one is not good.

    Copy previous, done. If any is different, then you enter it, but if not, just copy all.

    In this case I will now have to edit the place and enter 28 different open and close times.

    Just for 1 place.

    Then edit the other 30 that have the same problem. It is really bad.

    The same thing happens with Title and Caption for images, there should be an apply to all or something like that.

    And the problem here is that the place do not close at 11:59 pm and opens at 12:00 am, I have to enter it like that to make things “kind of” work.

    Why 7:00am to 1:00am does not work as it should?

    Thanks.

    #506447

    P O
    Expired Member
    Post count: 501

    I actually need a fix for this, all restaurants and bars open at 10:00 pm and close at 3:00am.

    I will not add 28 times for each place, this needs to be fixed, it is clearly a bug and its something incorrect.

    Thanks.

    #506512

    Alex Rollin
    Moderator
    Post count: 27815

    You can enter the hours for one, then export and bulk edit in the CSV, then import.

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/

    #506515

    P O
    Expired Member
    Post count: 501

    No, that is not a solution. Not all the restaurants and bars in the world open and close at that time, it is an example of the next day bug and problem.

    A place do not open at 21:00 close at 23:59 opens at 0:01 and closes at 2:00.

    It opens at 21:00 and closes at 2:00, that’s it.

    Please read again my 2 previous posts above. It is a problem and needs to be fixed.

    Thanks.

    #506594

    Alex Rollin
    Moderator
    Post count: 27815

    It is on our roadmap to work on improving this feature but I don’t have a timeline to share with you.

    #506750

    P O
    Expired Member
    Post count: 501

    Thank you.

    I really have to fix this, my complete directory restaurants and bars are always close. So no one will trust it as a reference for places.

    Click hours, see that it should say open, but it says close. People will never come back for information.

    It is priority one and this should be fixed urgently. Please help with a fix in the meantime the update comes out.

    Thanks.

    #506793

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi PO,

    We Kiran is coming online tomorrow specifically to go over this issue, we should have an update on this soon.

    Thanks,

    Stiofan

    #506933

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    A course of action was decided today, hopefully the changes will make it into the next release at the start of the week.

    Thanks,

    Stiofan

    #507560

    P O
    Expired Member
    Post count: 501

    Great! Waiting for it.

    Thant you.

    #507584

    Kiran
    Moderator
    Post count: 7069

    Hi P O,

    Business hours closing next day feature implemented and it will be in next release v2.0.0.67.

    Kiran

    #507595

    P O
    Expired Member
    Post count: 501

    Cool. When will it be released?

    I have my projects paused just because of this and the sitemap images bug.

    Thank you.

Viewing 15 posts - 1 through 15 (of 19 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket