Search not providing any results

This topic contains 9 replies, has 3 voices, and was last updated by  Kor 4 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • December 17, 2019 at 10:48 am #521883

    Ryan Chart
    Expired Member
    Post count: 23

    Hello

    I have a search form, that allows filters for the following;

    Category
    Search name
    Near
    and then 3 additional options within the advanced search plugin add-on

    However, regardless of whatever I type, whichever boxes are checked or entered, there doesn’t seem to be any logic in the search results, if they ever load. Please can you see what’s wrong? It would be good to ideally remove the ‘Near’ box if possible too

    December 17, 2019 at 11:20 am #521904

    Kor
    Moderator
    Post count: 16516

    Hi Ryan,

    Thanks for your post. Could you please share your Website URL here in question so that we could check on it?

    Thanks!

    December 17, 2019 at 11:20 am #521905

    Alex Rollin
    Moderator
    Post count: 27815

    Please post a URL and tell us more about the problem, what we will see there, and a search URL we should try.

    You can find CSS to hide search bar fields here: https://wpgeodirectory.com/docs-v2/faq/common-examples/#gd_search

    December 17, 2019 at 11:38 am #521908

    Ryan Chart
    Expired Member
    Post count: 23
    This reply has been marked as private.
    December 18, 2019 at 10:00 am #522122

    Ryan Chart
    Expired Member
    Post count: 23

    Hello

    Please could you provide any feedback on this? I have removed the ‘Near’ section as per Alex’s assistance

    Thanks

    December 18, 2019 at 10:58 am #522143

    Kor
    Moderator
    Post count: 16516

    Hi Ryan,

    Thanks for your reply. Could you please share your Website WP admin access here so that I could check on it? I’m not getting any results when I try to search for a accommodation.

    December 18, 2019 at 11:30 am #522155

    Ryan Chart
    Expired Member
    Post count: 23
    This reply has been marked as private.
    December 18, 2019 at 11:31 am #522156

    Ryan Chart
    Expired Member
    Post count: 23
    This reply has been marked as private.
    December 18, 2019 at 7:51 pm #522256

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    December 18, 2019 at 8:05 pm #522259

    Kor
    Moderator
    Post count: 16516

    Hi Ryan,

    Thanks for your reply. Could you please grant me “Full Administrative” access? I’d like to check your plugin versions and see if it’s updated. In the meantime, could you please go through this conflict test and see if it helps? https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test .

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket