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Suspected bot at new user sign up

This topic contains 5 replies, has 3 voices, and was last updated by  Fangyu 5 years, 5 months ago.

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  • November 3, 2018 at 8:03 pm #452444

    Fangyu
    Expired Member
    Post count: 5

    Hi, it seems my site pallettoday.com has trouble on new user registration – it always returns “suspected bot”. Signing in works fine.

    I did some google search and found some discussion, but none solves the issue. I don’t have MOJO marketplace, though I do have geo-marketplace and wc marketplace as the base. I use geo recaptcha rather than geo spamshield. I tried to deactivate geo recaptcha and Akismet Anti-Spam, which doesn’t seem work.

    Thanks for any input ahead.

    November 4, 2018 at 12:17 am #452456

    Guust
    Moderator
    Post count: 29970

    Please de-activate WP-SpamShield: https://wpgeodirectory.com/docs/known-issues/#spamshield

    Let us know.

    November 4, 2018 at 3:03 am #452466

    Fangyu
    Expired Member
    Post count: 5
    This reply has been marked as private.
    November 4, 2018 at 1:04 pm #452496

    Alex Rollin
    Moderator
    Post count: 27815

    You should use only one cache plugin on your site. Try deactivating GD Booster and purging or disabling the Bluehost and any other cache plugins.

    Once you have done that see if the error is still ocurring.

    GeoDirectory does not produce any errors like that, so, as Guust was pointing out it is probably a 3rd party plugin having to do with security.

    If disabling cache doesn’t work, try disabling non-GD plugins like Jetpack until you find the culprit.

    See this guide for more info https://wpgeodirectory.com/docs/troubleshooting-guide/#conflict

    November 4, 2018 at 1:04 pm #452497

    Guust
    Moderator
    Post count: 29970

    It was your Bluehost security plugin. I de-activated to test, and now it is gone … I guess you can get it back from Bluehost, sorry.

    November 4, 2018 at 3:59 pm #452509

    Fangyu
    Expired Member
    Post count: 5

    When the bluehost plugin is disabled the MOJO marketplace emerges disabled. I guess the later was hided somehow by the blue host plugin and functions as the cache that conflict with gd booster. Thanks for help solving the problem.

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