Alex Rollin

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Viewing 15 posts - 2,596 through 2,610 (of 23,809 total)
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  • in reply to: The map is visible only when I'm logged in to wordpress. #529179

    Alex Rollin
    Moderator
    Post count: 27815

    We have released an update. Please update and let us know asap if the issue persists.

    in reply to: Claim Button shortcode does not work #529178

    Alex Rollin
    Moderator
    Post count: 27815

    The shortcode was incorrect

    
    
    
    [gd_claim_post text="Claim Listing" output="button"]
    
    in reply to: How to translate "Archives" text #529177

    Alex Rollin
    Moderator
    Post count: 27815

    Try clicking the link?

    in reply to: Event Search not searching through "linked place" text #529175

    Alex Rollin
    Moderator
    Post count: 27815

    Not at this time, but I have taken this idea up as a suggestion and the developers will consider creating one.

    in reply to: Embeding Youtube video #529172

    Alex Rollin
    Moderator
    Post count: 27815

    I see that, but I can’t recreate it on my test site. Both the predefined video field and a custom field textarea should respect that setting.

    Do you have a staging site for debugging the issue?

    We will need wp admin and FTP for the staging site.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    If not is it ok to disable plugins and themes on the site?

    in reply to: Followup on Partial Word Search #529170

    Alex Rollin
    Moderator
    Post count: 27815

    They are used in text replacements like the prefix to the title field, autopopulated when a new CPT is used. There is only the single slug option.

    in reply to: Issues with Zip Recruiter Integration #529169

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Problem with excessive size of the DOM #529165

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    inability to edit settings is usually a plugin conflict. Please try disabling non-GD addons to see which one is causing that and let us know what you find.

    https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

    Can you share the URL of the event you are trying to import? Then we can test it.

    in reply to: Google maps has stopped working after host transfer #529164

    Alex Rollin
    Moderator
    Post count: 27815

    We have released an update to address this issue.
    Please try it and let us know if the issue persists.


    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.

    Alex Rollin
    Moderator
    Post count: 27815

    1. You may run into issues hiding it with CSS, as you have already discovered. It’s really not possible to hide the region field if you want to use more than one region or more than one city.

    2. You can add as many tabs as you want, or, indent the fields under one tab to show as many fields as you want under one tab.

    https://wpgeodirectory.com/docs-v2/places/tabs/

    in reply to: Is the a way to make the "Address" line optional #529159

    Alex Rollin
    Moderator
    Post count: 27815

    1. The city field still shows up as a mandatory field (with star).

    The city field is required, yes.

    2. I am using the Listimia theme and the city still gets added to the address on the top of the listing, so it shows up twice at the top of the listing page, so it is: 123 Bank Street, City, City. Where is this being pulled from? Should I open a ticket with Listimia re this?

    Yes, talk to the theme author if that address is not accessible to you.

    a) I have the CPT add-on and have created a couple of categories. I would like them to sort alphabetically in the search box, but they seem to be sorted by date (more recent first). How do I change this?

    These are sorted by date and listing count. There isn’t currently a setting to change that but I will make a note for the developers to consider that for future versions.

    b) Not sure if this is a question for Listimia, but I have disabled comments on the pages, but just above the address at the top of the listing it says “No Comments”. How do I remove this?

    Again, if you don’t have access to that area of the theme then contact the theme authors. We can help with some CSS to hide it if you can share a link to the page.

    c) Do comments have to be disabled on each page, or is there a way to disable all comments on pages?

    There is a global setting in WP – Settings – Discussion.
    Then you can use bulk edit to disable comments for existing listings.

    in reply to: GreedyNav.js script error #529156

    Alex Rollin
    Moderator
    Post count: 27815

    Can you share where the logs with this error are located?

    in reply to: Badge #529155

    Alex Rollin
    Moderator
    Post count: 27815

    You can use is_contains

    
    
    
    [gd_post_badge key="payment_methods" condition="is_contains" search="Visa" badge="Visa" bg_color="#0073aa" txt_color="#ffffff"]
    
    in reply to: V1 features coming to V2? (visitor location, search radius) #529154

    Alex Rollin
    Moderator
    Post count: 27815

    Please share some credentials so we can check the settings, plus a link to the search page on your site:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    Use a private reply so only our team can see them.

Viewing 15 posts - 2,596 through 2,610 (of 23,809 total)
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