Alex Rollin
Forum Replies Created
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May 20, 2019 at 3:30 pm in reply to: Ninja Forms Installed and Activated but not showing up, why? #487598
It was not activated. Check now.
Please say more about what you are trying to do/change so we can help.
The user account should be promoted to admin if we are to check your site settings.
May 20, 2019 at 3:19 pm in reply to: Navigation/menu question. How to put place categories under link to all places. #487594Sorted?
If not, and you can’t see the GD Endpoints, then please share WP Admin and we will take a look.It looks like WP Easy Updates license option is not available for addons.
Please share FTP so the developers can debug the issue.
May 20, 2019 at 3:14 pm in reply to: No Records Found Sorry, no records were found. Please adjust your search crite #487592This reply has been marked as private.May 20, 2019 at 3:13 pm in reply to: No Records Found Sorry, no records were found. Please adjust your search crite #487591You have hidden the near search field on the search bar, so, the remaining field, ‘search for’ will only search titles/description/tags/categories.
It seems to be working fine when I search for the title of that listing in Cyrlic
May 20, 2019 at 3:06 pm in reply to: Mobile is not displaying website content after V2 upgrade. #487589Hi!
That text is not coming from GD. Not sure what you mean about fixing mobile view.
If you just updated to GDV2, then please review this document for information about the adjustments to make:
https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/Featured images are a WP feature.
If your theme doesn’t support them you will need to customize the theme.
https://developer.wordpress.org/themes/functionality/featured-images-post-thumbnails/This reply has been marked as private.Category base is required and we don’t provide support for removing it.
We do have a developer feature for archive URL redirects under
GD – Settings – General – Developer (subtab) – Enable 404 rescue
May 20, 2019 at 2:00 pm in reply to: Category icons – error while changing CPT through selector #487569Please share WP Admin and FTP credentials so the developers can apply a fix.
We don’t provide support for it, no. You can give it a try and let us know if you run into any GD specific issues, though.
May 20, 2019 at 1:47 pm in reply to: I've just bought a GD membership – how do I enter the API key into GeoDirectory? #487565You can enter your membership key at
GeoDirectory – Extensions – Membership (tab)
The Memembership key will also work for updates, but only for plugins installed through the Extensions page (it is not retroactive for plugins installed through Plugins -> Add New).
Please share WP Admin credentials in a private reply with login URL and we will take a look at the issue and find a fix.
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