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June 29, 2019 at 3:02 am in reply to: Social Accounts not showing on front end of listings page #495383
Can you please login with your current membership account so we can further assist with your site? Thanks
From https://wpgeodirectory.com/support-policy/
Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.
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Please give us superadmin access.
GD plugins should not be network activated.
ThanksPlease check now. Thanks
Hi Dora, I think that is theme related and cannot find the error, I will get a developer to have a closer look after the weekend.
ThanksPlease update all your GD plugins first and let us know if that fixed the issue.
ThanksSorry, but we do not provide phone support: https://wpgeodirectory.com/support-policy/
Please post your URL, WP admin details and FTP details in a private reply and a list of problems with links where we can see them and we will check your setup.
Alternatively, you can find assistance here https://geodirectoryexperts.com/
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GD does not keep a log of the emails sent, so how did you keep them, where did you use to access them?
If you used an email log plugin, then maybe you de-activated it?
Is this a GD issue?Thanks
We don’t need any details unless you have remaining problems.
Please don’t open two tickets about the same issue. See https://wpgeodirectory.com/support/topic/multilocations-advanced-search-autocomplete/
Ok, so your host has replaced your live site with the converted site.
What are the remaining problems?
Please include URL and WP admin details in a private reply and also FTP and database base access.
ThanksCan you please post your WP admin details in a private reply and a direct link to that listing.
ThanksJune 27, 2019 at 1:16 pm in reply to: Social Accounts not showing on front end of listings page #495179Hi Arlia, did you add the GD Output Location widget to the sidebar?
Are the custom fields set to show in the sidebar?Not in the search settings, the location settings.
Post your WP admin details in a private reply if we need to fix it.
ThanksAlso it is best to add the Location Switcher to your menu:
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