Kiran

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Viewing 15 posts - 4,321 through 4,335 (of 6,022 total)
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  • Kiran
    Moderator
    Post count: 7069

    Hello @wilderkaiser

    The fusion api authentication changes will be available in next release of Social Importer.
    If you have any issue with social importer, please open a new topic as you are not owner of this topic.

    Kiran

    in reply to: cannot add place address to map #412428

    Kiran
    Moderator
    Post count: 7069

    Hello Scott,

    Now map marker back on add listing map, i re-uploaded map marker at GD > Design > Map tab > “Upload map default marker icon”.

    Thanks,
    Kiran

    in reply to: Prices not added #412314

    Kiran
    Moderator
    Post count: 7069

    Hi Didier,

    The problem has been fixed after running GeoDirectory > GD Tools > “Clear All DB Versions”. I have successfully added one price package.

    Please check and let us know.

    Thanks,
    Kiran

    in reply to: Overdue expired listings not moving to draft #412283

    Kiran
    Moderator
    Post count: 7069

    Hello Jen,

    Please check this if you have similar issue https://wpgeodirectory.com/support/topic/listings-did-not-drop-to-draft-when-they-expired/#post-397595

    Admin credentials no longer working for me, please double check. Also please mention listing link so we can check once you provide admin credentials.

    Thanks,
    Kiran

    in reply to: Location Name has Slash #412282

    Kiran
    Moderator
    Post count: 7069

    Hello,

    The issue has been fixed, please provide us FTP credentials so we can apply the patch and check on your site.

    Thanks,
    Kiran

    in reply to: Location Manager causing error #412271

    Kiran
    Moderator
    Post count: 7069

    Hi Jane,

    WordPress have some security related fix in v4.8.3, see https://wordpress.org/news/2017/10/wordpress-4-8-3-security-release/.
    This displays notices on site if debugging is enabled.
    The problem has been fixed and it will be available in next release, but for temporary solution disable the debugging.

    Please follow this https://wpgeodirectory.com/support/topic/error-with-new-wp-version/#post-403930

    Kiran

    in reply to: Limitations of custom fields in advanced search #412152

    Kiran
    Moderator
    Post count: 7069

    Hi David,

    Sorry but it is hard to explain without checking your database. We need to check each field structure of DB tables custom fields and detail table. 🙂

    Kiran

    in reply to: Location Name has Slash #412048

    Kiran
    Moderator
    Post count: 7069

    Hello,

    Its strange, now it showing two neighbourhoods one with slash and one without slash.
    Can you tel me how you added that neighbourhood? You added from backend add neighbourhood or it added automatically on add listing?

    Let us know.

    Thanks,
    Kiran

    in reply to: Limitations of custom fields in advanced search #412027

    Kiran
    Moderator
    Post count: 7069

    Hi David,

    Thanks for your reply. I have tested in my test site with 42 fields and there is no problem there.

    In past we have fixed same problem https://wpgeodirectory.com/support/search/?bbp_search=you+have+too+many+columns
    So in your case reason could be plugin/site/server/database specific.

    Once we get details of your live we will check there to find exact cause.

    Thanks,
    Kiran

    in reply to: Location Name has Slash #412023

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    in reply to: PHP Error on GeoDirectory Dashboard #412016

    Kiran
    Moderator
    Post count: 7069

    Hi Mychelle,

    The FTP credentials no longer working for me. It shows following errors.

    Response: 530 Login authentication failed
    Error: Critical error: Could not connect to server

    BTW it seems you have removed/disabled GeoDirectory core plugin before disabling GD plugins.
    Please follow steps:
    – Move all GD plugins out side the /plugins/ directory (from CPanel file manager or via FTP)
    – Go to plugins manager
    – Move all GD plugins back to /plugins/ directory (from CPanel file manager or via FTP)
    – Go to plugins manager > enable GeoDirectory core and then it’s plugins

    Let us know, how it goes.

    Thanks,
    Kiran

    in reply to: Limitations of custom fields in advanced search #412014

    Kiran
    Moderator
    Post count: 7069

    Hi David,

    It seems there is a problem in running database query during custom field save, may be SQL permissions or DB table structure.
    Let us provide admin, FTP and database credentials so we can review there. Also let us know how we can replicate that error from our side.

    Thanks,
    Kiran

    in reply to: Maps and compatibility errors #412013

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

    in reply to: Maps and compatibility errors #411923

    Kiran
    Moderator
    Post count: 7069

    Hello Alexandre,

    The map is loading fine now. You have done changes in plugin core file (plugins\geodirectory\geodirectory_template_actions.php) and it causing error in ajax response on the site.
    I have put back that function code and now map is working fine.

    Please do not make changes directly in plugin core files, it may affect plugin original functionality. You should use hooks(filters/actions) to do customization.

    Thanks,
    Kiran


    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
Viewing 15 posts - 4,321 through 4,335 (of 6,022 total)
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