Paolo

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Viewing 15 posts - 19,621 through 19,635 (of 27,715 total)
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  • Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: Place & Event Categories #54302

    Paolo
    Site Admin
    Post count: 31211

    hi,

    GD doesn’t come with any default icon. We do added some icons to the dummy data, but those icons are not available to be picked up, because they are not uploaded via media uploader.

    You need to upload at least 1 map icon yourself to be able to re-use it.

    Thank you

    in reply to: Payments not going to Stripe #54300

    Paolo
    Site Admin
    Post count: 31211

    Hi Bet,

    I’ve flagged this for Stiofan, however he’ll need to have a look at the website to tell you more.

    Would you mind sharing a link and credentials?

    Thanks

    in reply to: Default event filter for map #54299

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

    in reply to: Change 'Places' to different name? #54298

    Paolo
    Site Admin
    Post count: 31211

    HI,

    you can either edit the Place, Custom Post Type and change its name or create a new custom post type and avoid using the default CPT Place and if there are no listings, the dropdown will not appear.

    Let us know how you went,

    Thanks


    Paolo
    Site Admin
    Post count: 31211

    If you are moving listings from a staging to a live website, you shold be entering new listings, why are you updating?

    Depending on the server used, the import process can take some time. Stiofan just worked on it this week and was able to improve by 8X.

    This will be in the next version, however you should be able to import listings with the correct expiration date.

    If you provide the CSV file used, a link and credentials of the website were they should be imported, and we will check for you.

    Thanks

    in reply to: map and detail pages not working #54270

    Paolo
    Site Admin
    Post count: 31211

    Thanks for letting us know! 🙂

    in reply to: map and detail pages not working #54265

    Paolo
    Site Admin
    Post count: 31211

    Supercacher isn’t compatible. No caching plugin is 100% compatible but GD Booster.

    Thanks

    in reply to: Problem with Listing #54264

    Paolo
    Site Admin
    Post count: 31211

    The Username and Password provided don’t appear to be working.
    Could you please doulbe check them?

    Thanks

    in reply to: Problem with Listing #54259

    Paolo
    Site Admin
    Post count: 31211

    Hi John,

    please create a admin username for us using a fake email address.

    WHen replying here with the credentials, mark the reply as private, that will make it readable only by our staff.

    Don’t delete it after one hour though, we may need it for longer.

    Please abide to our support policy: https://wpgeodirectory.com/support-policy/

    Thank you

    in reply to: Disable read more link on posts #54258

    Paolo
    Site Admin
    Post count: 31211

    HI,

    I’ve flagged this for the developers. Our excerpt function seems to be overriding your theme’s function and that shouldn’t happen. It should only do it for GD elements.

    They will fix it asap and once done we will report here.

    Thanks

    in reply to: Disable read more link on posts #54253

    Paolo
    Site Admin
    Post count: 31211

    Hi Bruno,

    I can’t recreate this on my test websites. Could you provide a link where this is visible?

    If you provide admin credntials it could make it easier to solve it in case it is a theme specific bug.

    Yo ucan mark the reply as private and only our staff will be able to read it.

    Let us know,

    Thank you

    in reply to: Problem with Listing #54250

    Paolo
    Site Admin
    Post count: 31211

    HI,

    after saving permalinks, did it alert to manually change your .htsccess file?

    If you provide admin credentials we will have a look and check directly all your settings.

    Let us know,

    Thanks

    in reply to: Landing Page Layout Bugs? #54247

    Paolo
    Site Admin
    Post count: 31211

    Hi Kirsten,

    that theme as a very strange page layout. Absolutely wrong for HTML5 standards.

    It has a page inside another page.

    To try to fix it (we can’t assure we will be able 100%), we would need your FTP credentials too.

    This will take a bit more than 15 minutes for sure.

    Let us know,

    Thanks

    in reply to: map and detail pages not working #54246

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you changed the slug of gd places from phisicians to resources in custom post type. Logic consequence is that the URL changes: http://109.199.127.144/~growheal/resources/

    Thank you

Viewing 15 posts - 19,621 through 19,635 (of 27,715 total)
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