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Paolo

Forum Replies Created

Viewing 15 posts - 241 through 255 (of 27,715 total)
  • Author
    Posts
  • July 2, 2019 at 5:50 pm in reply to: Can I dynamically create the post title? #495930

    Paolo
    Site Admin
    Post count: 31211

    Hi Terri,

    the Post Title is what the user enters in the title field. The plugin only takes the information, it doesn’t do anything else with it.

    There could be 2 solutions:

    hide the title field with CSS and use jQuery to fetch whatever users are entering in the First and Last name fields. (this is customization)

    Or you give instructions to your users to enter the title a certain way.

    Thanks

    July 2, 2019 at 5:37 pm in reply to: Street map view and new post's Post Title handing #495924

    Paolo
    Site Admin
    Post count: 31211

    Hi Eugene,

    Our export script normally exports everything. If you provide a link and admin credentials in a private reply, we’ll check what is wrong with your install.

    Thanks

    July 2, 2019 at 5:33 pm in reply to: Libre and CSV changing coordinates. #495922

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    probably the coordinates entered are not in the right format and the import script is calculating the coordinates from the address?

    If you attach the CSV (zip it 1st or it’ll be rejected) we’ll give you a more precise answer.

    Thanks

    July 2, 2019 at 4:26 pm in reply to: Default City on home map #495915

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Please click the blue button (advanced option).

    Let us know.

    Thanks

    July 2, 2019 at 4:24 pm in reply to: I love WP Engine… #495914

    Paolo
    Site Admin
    Post count: 31211

    It should work just fine… Plenty of our members are building their directory on wpengine servers.

    Thanks

    July 2, 2019 at 2:30 pm in reply to: Social Accounts not showing on front end of listings page #495897

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    July 1, 2019 at 9:26 pm in reply to: User Frontend Updates Failing #495779

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    July 1, 2019 at 6:07 pm in reply to: Enquiry Button #495745

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    appears to be an issue with the theme. Please ask for support to the theme developer so that the Enquiry button appears only if an email address is associated with the listing.

    Thanks

    July 1, 2019 at 5:16 pm in reply to: Mapping Events to Places during Import #495731

    Paolo
    Site Admin
    Post count: 31211

    Hi David,

    we’ll work to add it back asap.

    I’m asking the dev to have this added back, possibly already from next release…

    That would translate in max a couple of weeks from now.

    Thanks for your patience,

    July 1, 2019 at 5:08 pm in reply to: New to GeoDirectory Need help #495727

    Paolo
    Site Admin
    Post count: 31211

    Less than 30% are GeoDirectory plugins, the fact that they appear to be working doesn’t mean that they are not throwing errors, preventing other scripts to work correctly.

    Javascript errors are visible in the browser console, not in logs.

    Let us know how it goes, I’ve asked to a developer to jump in as well to help us get to the bottom of this.

    Thanks

    July 1, 2019 at 5:03 pm in reply to: seo question #495724

    Paolo
    Site Admin
    Post count: 31211

    What Alex said. The sitemap in XML format is what you use to provide to Google and other search engines the URLs that you want them to index.

    Thanks

    July 1, 2019 at 3:51 pm in reply to: New to GeoDirectory Need help #495692

    Paolo
    Site Admin
    Post count: 31211

    There are JS several errors on that page:

    jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
    api.js:1 Failed to load resource: the server responded with a status of 400 ()
    goMap.min.js?ver=2.0.0.63:1 Google Maps API Loaded 🙂
    goMap.min.js?ver=2.0.0.63:1 auto
    goMap.min.js?ver=2.0.0.63:1 google
    (index):2042 GET https://www.google.com/recaptcha/api.js?render=6LcSHpgUAAAAAOuJ-OeqUZzZH3XWqtfiDSComc0d&ver=3.0 net::ERR_ABORTED 400
    (index):2211 Uncaught ReferenceError: grecaptcha is not defined
    at (index):2211
    (anonymous) @ (index):2211
    js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:59 Google Maps JavaScript API error: InvalidKeyMapError
    https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-error
    _.Uc @ js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:59
    (anonymous) @ common.js:83
    (anonymous) @ common.js:149
    c @ common.js:77
    (anonymous) @ AuthenticationService.Authenticate?1shttps%3A%2F%2Fmahoganysociety.com%2Flocation%2F&4skH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&callback=_xdc_._4def1p&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&token=28438:1
    util.js:227 Google Maps JavaScript API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key
    px.m @ util.js:227
    (anonymous) @ js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:126
    Promise.then (async)
    (anonymous) @ js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:126
    setTimeout (async)
    Oh @ js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:126
    google.maps.Load @ js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:18
    (anonymous) @ js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:212
    (anonymous) @ js?language=en&key=kH5nmikoLyek9L5LJ71Fmvz1j0ItFcAN&libraries=places&ver=5.2.2:212
    ?v=2.0:6 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

    The Map APi Key appear to be still giving problems. Did you generate it through GeoDirectory or you did it on the Google Console page? If the latter, please generate one through GeoDirectory and make sure to add billing for it.

    For all the other errors, I see you have almost 60 plugins installed. I would try to deactivate all non GD plugins to see if the errors go away and then reactivate plugins one by one to point out the culprit.

    Let us know how it goes.

    Thanks

    July 1, 2019 at 3:35 pm in reply to: Social Accounts not showing on front end of listings page #495685

    Paolo
    Site Admin
    Post count: 31211

    Hi Arlia,

    you must have another account, because this one that you are using right now, only downloaded the Supreme theme in May.

    If you are 100% sure that you paid using this account, please send us the payment receipt. We’ll follow up to see what happened.

    Thank you

    June 28, 2019 at 10:18 pm in reply to: Unknown search issue, maybe apostrophe related? #495372

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the developers have been alerted and they’ll get back to you as soon as possible.

    Thanks for your patience

    June 28, 2019 at 10:12 pm in reply to: [URGENT] Default Location #495371

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    1) From the description of our plugin:

    Create a local directory, based on a single location, using the GeoDirectory free core plugin. Focus on a street or go as wide as a city. Expand to multiple locations or make a global directory with our Location Manager premium add-on.

    2) Same as n1

    3) You need the custom post type add-on and create a listing type without physical location. You cannot have a mix of online businesses and businesses with a physical locations in the same listing type.

    4) That depends on the theme, not knowing which theme you are using makes impossible to answer. If you provide a link where we can see the problem, that would be ideal.

    Thank you

    p.s. adding urgent to the title of your requests, will not get you faster support. We reply within 24hrs to all tickets during week days and up to 48hrs during weekends.

    https://wpgeodirectory.com/support-policy/

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Viewing 15 posts - 241 through 255 (of 27,715 total)
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