Paolo

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Viewing 15 posts - 3,046 through 3,060 (of 27,715 total)
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  • September 22, 2017 at 6:31 pm in reply to: Grid View (Four Columns) Not Showing #396991

    Paolo
    Site Admin
    Post count: 31211

    Thanks for that, I can see the problem when visiting your website with Chrome. I asked to the developers to follow up. They’ll let you know asap.

    Thanks

    September 22, 2017 at 6:01 pm in reply to: Author #396988

    Paolo
    Site Admin
    Post count: 31211

    Are you using a plugin to assign custom roles? If you provide a link and admin credentials we will have a look…

    Let us know,

    Thanks

    September 22, 2017 at 5:21 pm in reply to: Uploaded listing images being automatically resized #396986

    Paolo
    Site Admin
    Post count: 31211

    Hi,
    Please see: https://wpgeodirectory.com/docs/supreme-directory-overview/

    The 1st image uploaded is used as the featured image, the suggested minimum size for Featured image is 1400×788. However we must make sure they are not being resized.

    To do this, go to GD >> Design >> Home and enable: Resize image large size (Use default wordpress media image large size for featured image upload. If unchecked then default geodirectory image large size ( 800×800 ) will be used.)

    Then go to Setting >> Media and set the large size max width to 1400 (or anything you prefer). That will stop you original image from being resized.

    Thanks

    September 21, 2017 at 11:52 pm in reply to: Stars icon review missing #396865

    Paolo
    Site Admin
    Post count: 31211

    Hi irene,

    in Kor’s screenshot you can see that the option below the “Enable Font Awesome” is “Rating Icon Color”.

    Simple add this code in that option: #ff0000. That’s red.

    You find that option page in GeoDirectory > Design > Details.

    Thanks

    September 21, 2017 at 11:18 pm in reply to: e-mail link doen´t redirect login page and other issues #396856

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide admin credentials in a private reply.

    Thanks

    September 21, 2017 at 11:17 pm in reply to: Multilocacations License #396855

    Paolo
    Site Admin
    Post count: 31211

    Did you try again after my last reply? There was a glitch in your account, but everything should be good now.

    Let us know,

    Thanks

    September 21, 2017 at 10:37 pm in reply to: Multilocacations License #396850

    Paolo
    Site Admin
    Post count: 31211

    Hi Eric,

    you bought the only option there was back then, the $45 lifetime license for unlimited websites.

    You already have it.

    Thanks

    September 21, 2017 at 10:36 pm in reply to: Option for users to delete their listings #396849

    Paolo
    Site Admin
    Post count: 31211

    For similar thing you’ll need a user profile plugin like UsersWP.

    GeoDirectory doesn’t provide similar options for profile management.

    Thanks

    September 21, 2017 at 10:26 pm in reply to: Add a default cover image to a listing page #396847

    Paolo
    Site Admin
    Post count: 31211

    You can direct them to gravatar.com for that. Or you can use UsersWP. Without one of these, no. GeoDirectory doesn’t provide extra tool for user management.

    Thanks

    September 21, 2017 at 10:24 pm in reply to: Map not loading #396845

    Paolo
    Site Admin
    Post count: 31211

    There are several jQuery errors on that page (see attached).

    If you provide admin credentials we’ll check what’s causing them.

    Thanks

    September 21, 2017 at 10:22 pm in reply to: Issue Connecting Facebook API #396844

    Paolo
    Site Admin
    Post count: 31211

    Hi, did you follow this: https://wpgeodirectory.com/docs/social-importer-addon/?

    What kind of issues are you having?

    Let us know,

    Thanks

    p.s. just FYI, we have no0 way to find threads by their ID #333354, #313223 unless you provide a link to them, so I’m not sure what you read on them.

    September 21, 2017 at 10:18 pm in reply to: Detail page email #396843

    Paolo
    Site Admin
    Post count: 31211

    Yes it does, you can install the email log plugin to check if the email is being logged. If it is, the problem is either server related (SMTP) or you are getting, but it’s in your spam folder.

    Let us know,

    September 21, 2017 at 10:11 pm in reply to: Facebook image – Place category #396841

    Paolo
    Site Admin
    Post count: 31211

    Ok I understand Yoast is allowing 1 image for all categories, while you want one for each.

    We have category description and category default image, I asked to the developers to let us know if one of them would be used by facebook too.

    They’ll let you know asap.

    Thanks

    September 21, 2017 at 9:50 pm in reply to: Geo directory default location bug #396837

    Paolo
    Site Admin
    Post count: 31211

    You need to search either a tag or a category with the same slug as the location.

    If you can’t find it, please provide a link and admin credentials and we will have a look.

    Thanks

    September 21, 2017 at 9:47 pm in reply to: Grid View (Four Columns) Not Showing #396836

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I see 4 columns and they are fully responsive as expected. Could you show me in a screenshot what you see?

    Thank you

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Viewing 15 posts - 3,046 through 3,060 (of 27,715 total)
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