Paolo

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Viewing 15 posts - 556 through 570 (of 27,715 total)
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  • May 13, 2019 at 7:55 pm in reply to: Franchise Manager Error #486226

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link and admin credentials and we will check.

    Thanks

    May 13, 2019 at 6:45 pm in reply to: Contact form (ninja-form) doesn't work on the Places pages #486209

    Paolo
    Site Admin
    Post count: 31211

    Having 2 contact forms on the same page could create conflicts. If you provide admin credentials in a private reply we’ll have a look at your settings.

    Thanks

    May 13, 2019 at 6:32 pm in reply to: Query issues #486201

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    May 13, 2019 at 6:27 pm in reply to: Social Importer doesn't work anymore on FB #486198

    Paolo
    Site Admin
    Post count: 31211

    I can see what you mean in our demo too. Stiofan has been alerted.

    Thanks

    May 13, 2019 at 6:26 pm in reply to: Unable add Social Media, URL, Phone, etc in New Location #486196

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the upgrade has nothing to do with fields missing. Something else happened.

    If you provide a link and admin credentials we’ll check your settings.

    Thanks

    May 13, 2019 at 6:21 pm in reply to: Flexslider shows only first image #486195

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the images are loaded via ajax to help load times. It looks like the function to tell it to show is not firing.

    Most likely a conflict with anther lazyload plugin or code within the theme.

    If you provide credentials in a private reply, we’ll have a look.

    Thanks

    May 13, 2019 at 6:11 pm in reply to: [dev1] Unable to update the gd addons from GDv1 to GDv2 #486192

    Paolo
    Site Admin
    Post count: 31211

    Make sure licenses are active for the dev1 subsite.

    Let us know.

    Thanks

    May 13, 2019 at 6:06 pm in reply to: Query issues #486191

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    May 13, 2019 at 6:05 pm in reply to: Manually Feature #486190

    Paolo
    Site Admin
    Post count: 31211

    As admin you should be able to manually upgrade people without problems.

    I’m not sure though what will happen after their renewals though.

    I asked to the developers to let us know.

    Thanks

    May 13, 2019 at 6:03 pm in reply to: Unable to review #486189

    Paolo
    Site Admin
    Post count: 31211

    Hi nigel,

    sorry to keep you waiting. Everything looks correct in your settings (unless I’m missing something). A developer has been alerted and he’ll let you know why it is not working and how to fix it.

    Thanks for your patience

    May 13, 2019 at 5:56 pm in reply to: Query issues #486186

    Paolo
    Site Admin
    Post count: 31211

    Would you mind sharing Cpanel and wp admin credentials so that our developer can have another look?

    Thanks

    May 11, 2019 at 11:40 pm in reply to: Hide Past Events #485901

    Paolo
    Site Admin
    Post count: 31211

    Can’t recreate that in our demo. Developers will check your site and let us know.

    Thanks for your patience

    May 11, 2019 at 9:28 pm in reply to: Home Page changes after V2 #485864

    Paolo
    Site Admin
    Post count: 31211

    The solution is on the tpoic I linked.

    I report it here for your convenience

    use the shortcode builder to get the correct V2 shortcode:
    https://wpgeodirectory.com/docs-v2/geodirectory/personalize/#elements

    you are looking for sort_by=”high_rating”

    Thank you

    May 11, 2019 at 8:04 pm in reply to: join events? #485849

    Paolo
    Site Admin
    Post count: 31211

    Best thing would be probably a separate plugin.

    Mainly because it us very hard that Stiofan will accept to add and mantain code written by someone outside of our team.

    Unless of course it is up to his standards.

    Thank you

    May 11, 2019 at 5:54 pm in reply to: Hide Past Events #485834

    Paolo
    Site Admin
    Post count: 31211

    I’m confused.

    I checked this https://zipnana.com/events/ and your upcoming events link in the menu and both appear to be working fine, ordering events by upcoming?

    Can you pass the link where the issue is visible?

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Viewing 15 posts - 556 through 570 (of 27,715 total)
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