Paolo

Forum Replies Created

Viewing 15 posts - 6,601 through 6,615 (of 27,715 total)
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  • in reply to: Fields Not Displaying Correctly #361291

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    did you follow this doc? https://wpgeodirectory.com/docs/core-place-settings/

    Which type of custom field did you use and how did you set it up?

    If you provide admin credentials we’ll have a look.

    Thanks

    in reply to: How to change the default Homepage Image? #361285

    Paolo
    Site Admin
    Post count: 31211
    in reply to: Registrations fail #361284

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that’s something you should ask to your hosting provider.

    If the email log is logging the emails, but they are not sent, most likely the problem is SMTP related (still a server problem).

    There are plugin to fix this very common problem: https://wpgeodirectory.com/support/search/?bbp_search=smtp+plugin

    Let us know how it goes,

    Thanks

    in reply to: Missing city #361280

    Paolo
    Site Admin
    Post count: 31211

    What do you mean it happens in the mobile version, the error doesn’t happen when on desktop???

    If yes, which mobile device are you testing with?

    There should be no difference between desktop and mobile.

    Autocomplete is not working on your website and I see a Javascript error on the desktop add listing page too, but i can’t find what’s causing it. I asked to the developers to follow up.

    Thanks

    in reply to: GD Listing Map Won't Pull in CPT #361278

    Paolo
    Site Admin
    Post count: 31211

    It should work with any CPT, if you provide a link and admin credentials, we will have a look.

    Remember to let us know on which page you are trying to use the shortcode.

    Thanks

    in reply to: Places Tag truncated to single letter on display #361274

    Paolo
    Site Admin
    Post count: 31211

    hi,

    Please provide admin credentials in a private reply and we will check your settings.

    Thanks

    in reply to: Vendor Category Listing Issue #361273

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that’s normal behavior, once the location is set, all links are filtered by that location unless you clear the location by clicking vendor, or by adding the location switcher somewhere on your website.

    That will make everything clearer.

    Thanks

    in reply to: Search Issue #361272

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

    in reply to: Popular categorie display #361271

    Paolo
    Site Admin
    Post count: 31211

    To avoid hiding that widget from other pages too (in case you wish to use it), change that css to:

    
    
    
    .sd.home .geodir-category-list-in {
        display: none!important;
    }

    That way it’ll be hidden only in the front page.

    Thanks

    in reply to: "My Account" how to disable item ? #361267

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I guess you are using the Supreme Child Theme, in that case with this CSS added in GeoDirectory >> Design >> Scripts >> Custom CSS :

    
    
    .sd-my-account.menu-item {
        display: none;
    }

    Thanks

    in reply to: Search by region #361266

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link and admin credentials in a private reply and we will have a look.

    Thanks

    in reply to: Website unresponsive #361265

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    What kind of server are you using? How many plugin did you install? Is the website cached?

    If you provide admin credentials, we’ll have a look.

    Thanks

    in reply to: Address Format on Details Page #361264

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    there is no address at the top of the detail page of supreme, just City, Region and Country.

    What are you trying to change?

    Thanks

    in reply to: Directory #361262

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    normally that would happen when you have 2 map widgets in place.

    If you provide a link and admin credentials we will check and let you know.

    Thanks

    in reply to: GeoDirectory Not Integrating With Theme #361258

    Paolo
    Site Admin
    Post count: 31211

    Again after 1st attempt: You have been locked out due to too many invalid login attempts.

    Please disable it.

    Thanks

Viewing 15 posts - 6,601 through 6,615 (of 27,715 total)
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