Paolo

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Viewing 15 posts - 11,011 through 11,025 (of 27,715 total)
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  • in reply to: Whoop? #236123

    Paolo
    Site Admin
    Post count: 31211

    Within your GoDaddy control panel you should be able to find or create new FTP credentials.

    FTP means “File Transfer Protocol” and it’s the means used to upload and download files from your computer to your server.

    If you ask to GoDaddy for support, they should be able to provide you with this information.

    otherwise we could try forcing the update with this plugin: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    However the wp admin username and password provided are not working, so I cannot try for you.

    Let us know,

    Thanks

    in reply to: Geodirectoy translation #236117

    Paolo
    Site Admin
    Post count: 31211

    Hi again Stevens,

    another member is having the exact same problem with poedit.

    Being French too, we think poedit might have a conflict with a french version of a specific Operating system.

    https://wpgeodirectory.com/support/topic/trouble-for-translate/#post-236115

    Would you mind sharing which operating system you are using (version number and all possible details?)

    Maybe we can get to the bottom of this…

    Let us know,

    Thanks

    in reply to: Trouble for translate #236115

    Paolo
    Site Admin
    Post count: 31211

    We had the exact same problem with another member only.

    Being him French too, we think poedit might have a conflict with a french version of a specific Operating system.

    https://wpgeodirectory.com/support/topic/geodirectoy-translation/

    We’ll ask him the same question to see if we can get to the bottom of it…

    Let us know,

    Thanks

    in reply to: Load Automatic or Load Google Map API issue #236099

    Paolo
    Site Admin
    Post count: 31211

    hi,

    I’ve flagged this for the developers, they will let you know asap.

    Thanks for your patience,

    in reply to: unable to populate dummy data. #236030

    Paolo
    Site Admin
    Post count: 31211

    Thanks for letting us know…

    in reply to: Map of page detail #236027

    Paolo
    Site Admin
    Post count: 31211

    Hi Memorex,

    that procedure works for thousands of users, are you 100% sure that you followed it correctly?

    Please try to delete your current API key and create a new project following that tutorial step by step.

    Unfortunately we cannot create this for you, because google would block us when trying to access your account.

    Let us know,

    in reply to: Are Icons required? #235967

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you can hide the image of listings pages or set a smaller size via CSS.

    https://wpgeodirectory.com/docs/customizing-your-style/

    However that is considered a customization.

    Thanks

    in reply to: Possible Bug with Exclude Review from Tab #235964

    Paolo
    Site Admin
    Post count: 31211

    hi,

    I can’t recreate this on our demo. Would you please provide a link and admin credentials so that we can have a look at your website?

    Thanks

    in reply to: Uneven layout of subcategories #235963

    Paolo
    Site Admin
    Post count: 31211

    The marketing cat is going where it is, because of the length of the previous 2…

    You can use this css to prevent that:

    
    
    .gd-cptcat-ul.gd-cptcat-parent.gd-cpt-flat:nth-of-type(9) {
        clear: left;
    }

    Thanks

    in reply to: 4 Column Footer Issue #235962

    Paolo
    Site Admin
    Post count: 31211

    HI,

    unlike the other 3, the follow us ribbon was wrapped in

    <p></p>

    tags, because you had this option enabled on that widget: “Automatically add paragraphs”.

    Removing them fixed the problem…

    Thanks

    in reply to: Whoop? #235514

    Paolo
    Site Admin
    Post count: 31211

    Those don’t seem to be FTP credentials, WP admin unfortunately is not enough in this case…

    Let us know,

    Thanks

    in reply to: Whoop? #235509

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’m really sorry about that, please read here: https://wpgeodirectory.com/support/topic/update-messed-up-css-seems-to-have-change-themes/page/2/#post-235504

    Let us know if you need help, in that case please provide FTP credentials.

    Thanks

    in reply to: update messed up css.. seems to have change themes #235508

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve corrected the problem, now if you download GDF 1.2.6 there are the correct files in it.

    You can upload via FTP only though.

    Let us know if you need help with it.

    Sorry again!

    in reply to: update messed up css.. seems to have change themes #235504

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    it looks like the Whoop theme files have been packed in the GeoDirectory Framework zip by mistake…

    I’m terribly sorry.

    I’ve alerted the developers to fix this asap…

    Please provide FTP credentials so that we can fix this for you as well.

    Let us know,

    Thanks

    in reply to: update messed up css.. seems to have change themes #235493

    Paolo
    Site Admin
    Post count: 31211

    ERROR: The password you entered for the username palo is incorrect. Lost your password?

    Let us know,

    Thanks

Viewing 15 posts - 11,011 through 11,025 (of 27,715 total)
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