Paolo

Forum Replies Created

Viewing 15 posts - 13,456 through 13,470 (of 27,715 total)
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  • in reply to: CPT Categories Layout #181206

    Paolo
    Site Admin
    Post count: 31211

    That’s correct.

    Thanks

    in reply to: Popular Places showing unchecked categories #181205

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I see 2 instances of the popular post widget in your GD Home widgets section:

    1 in the content section

    2 in the sidebar

    None of them have selected catgeories.

    Please let us know where the problem is exactly.

    Thanks

    in reply to: CPT Categories Layout #181197

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the layout problem is created by an uneven number of sub-category for the last 3 elements (Places to stay, Shopping and Venues).

    If all had the same number of subcategory it would look better.

    Adding this to your custom css will fix this specific situation:

    
    
    .gd-cptcat-ul.gd-cptcat-parent.gd-cpt-flat {
        width: 18%;
    }
    .gd-cptcat-gd_place ul:last-child {
        clear: both;
    }

    However if you add new catgeories or sub-categories that css could become useless and something else would need to be added to adapt it.

    Thanks

    in reply to: favorites function doesn’t work #181190

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    it would if you had the buddypress integration add-on installed and configured to show favorites in members profile.

    Thanks

    in reply to: Custom Field Settings and Option Values #181171

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Stiofan is looking into this, he’ll let us know asap.

    Thanks

    in reply to: Home Menu takes me to wrong homepage #180490

    Paolo
    Site Admin
    Post count: 31211

    The home link in the breadcrumb is redirecting to your website home page. The only way to make it redirect to the gd home would be to use that page as the home page, which you say you don’t want…

    Thanks

    in reply to: Home Menu takes me to wrong homepage #180487

    Paolo
    Site Admin
    Post count: 31211

    I reverted to your home page, I tested the breadcrumb and they work correctly. Guust probably misunderstood because him too couldn’t see what you explained. You have a lot of outdated plugins, you should update them all, finally you should delete w3 total cache and make sure to delete any file/folder it created in wp-content.

    Thanks

    in reply to: GD>NEAR ME Widget #180370

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    in gd > design > map > Default post type search on map.

    Thanks

    in reply to: Genesis Slider on Home page #180369

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I flagged this for the developers. They’ll let you know asap.

    Thanks

    in reply to: Home Menu takes me to wrong homepage #180336

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I get this:

    ERROR: The password you entered for the username GDSupport is incorrect. Lost your password?

    make sure to set your reply as private or everyone reading this post will be able to access your website backend.

    Thanks


    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you had the comment module of jetpack enabled and that was taking over the comment system.

    I disabled it and now the reviews are back to normal.

    You can’t use jetpack comment module if you want to use reviews. Reviews must be on your database.

    Thanks

    in reply to: Map No Records Found, but only in certain catagories #180333

    Paolo
    Site Admin
    Post count: 31211

    hi,

    please provide admin credentials and we will check your settings.

    Thanks

    in reply to: A few questions #180253

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please see: https://wpgeodirectory.com/docs/customizing-your-style/

    or try a plugin like https://wordpress.org/plugins/so-css/ (very easy to use)

    or ultimately you will have to hire someone to help you out.

    There is a limit to the number of css changes we can provide, these really go beyond support.

    Thank you,

    in reply to: Booster Activation Error #180182

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I still can’t access it. I keep getting : access denied, not sure what to say.

    I asked to the developers to see if they are luckier and to follow up.

    Thanks of ryour patience,

    in reply to: Booster Activation Error #180179

    Paolo
    Site Admin
    Post count: 31211

    I wasn’t using passive FTP.

    I can only access via port 80 and there is a blank folder.

    I’ve tried port 21 FTP, port 22 SFTP and it doesn’t work…

    Let us know,

Viewing 15 posts - 13,456 through 13,470 (of 27,715 total)
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