Paolo

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Viewing 15 posts - 14,881 through 14,895 (of 27,715 total)
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  • March 15, 2016 at 5:07 pm in reply to: Changes Not Updating #140221

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you have this as header background: http://hairknowledge.net/directory/files/2016/01/Untitled-3.jpg

    Thanks

    March 15, 2016 at 4:08 pm in reply to: CSS issue with map and members login #140212

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the slider needs a margin top of aprox 190px to show on that page. Not sure how you are adding it though.

    Let us know,

    Thanks

    March 14, 2016 at 10:33 pm in reply to: Sign-up/Login Button issue #139855

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you are using version 0.0.1 of Whoop which is the very first beta release, current version is 1.0.5.

    You will need to update via FTP, as the beta version didn’t include auto update functions. Just download on your desktop, unzip and overwrite current files.

    You could also use this plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Let us know how you went.

    Thanks

    March 14, 2016 at 10:26 pm in reply to: Author Parameter in Shortcode #139850

    Paolo
    Site Admin
    Post count: 31211

    Ok the site is back up, 2 things:

    1) you haven’t created the custom post type projects.

    2) You are not using a child theme, which means that whatever custom code I add now to your functions.php, updating the theme would erase it. https://codex.wordpress.org/Child_Themes

    Please move to a child theme so that we don’t have this problem. You can ask for support to the theme provider for this in case you don’t know how to proceed.

    Also create the projects custom post type and add a couple of test project, that way we can test what we are going to add.

    Let us know,

    Thanks

    March 14, 2016 at 10:10 pm in reply to: Author Parameter in Shortcode #139814

    Paolo
    Site Admin
    Post count: 31211

    Sorry, the username had a space at the end. I’m in. I’ll let you know when done.

    Thanks

    March 14, 2016 at 10:08 pm in reply to: CSS issue with map and members login #139813

    Paolo
    Site Admin
    Post count: 31211

    Please try to add this in gd > design > scripts > custom css:

    

    .geodir_map_container {
    z-index: 1;
}
    

    Let us know,
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 10:05 pm

		
			
				in reply to: 				Author Parameter in Shortcode
			

		
		#139808

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    Please see image attached.
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 10:02 pm

		
			
				in reply to: 				Author Parameter in Shortcode
			

		
		#139805

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    Hi,
    

    I’m getting invalid username. 
    

    Let me know,
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 9:26 pm

		
			
				in reply to: 				Can't import more than 8k records at a time
			

		
		#139702

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    Not really, is it a shared server, VPS or a dedicated server? How much RAM and what CPU does it offer.
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 8:28 pm

		
			
				in reply to: 				Can't import more than 8k records at a time
			

		
		#139682

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    Hi,
    

    normally that is possible if you have enough server resources. What kind of server is hosting your website?
    

    Let us know,
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 8:26 pm

		
			
				in reply to: 				Cannot Get Homepage To Show Up Properly
			

		
		#139680

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    I’m very sorry, I’m not sure why I was not seeing it correctly before, but now I do.
    

    Everything seems to be working correctly, sorry for the false alarm.
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 7:41 pm

		
			
				in reply to: 				Author Parameter in Shortcode
			

		
		#139674

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    Access to the server via FTP. If you don’t know these details, please ask to your hosting provider. You should have all these info in your server control panel.
    

    Let us know,
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 7:40 pm

		
			
				in reply to: 				Cannot Get Homepage To Show Up Properly
			

		
		#139673

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    Hi,
    

    the setup in gd > permalinks was wrong. 
    

    If you are not using the GD Home page as your website home page, that page is not used at all. 
    

    The directory home in that case becomes the location page.
    

    You are also missing the Lsiting Success page and that will create problems if someone tries to add a listing from the front end.
    

    In addition, you had everything ticked in design > map > Show / hide post type and category on map, which means eevrything hidden and that hides the map.
    

    Now there is a CSS conflict between that X stack (only integrity is fully compatible) and the map css. Let us know if you need help fixing that or if you can proceed on your own from here.
    

    Thanks 
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 7:33 pm

		
			
				in reply to: 				Changes Not Updating
			

		
		#139669

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    ok let us know if you can’t find it.
    

    Thanks
    

		
	
    


    

			
				

    

	
    

		March 14, 2016 at 7:32 pm

		
			
				in reply to: 				Author Parameter in Shortcode
			

		
		#139668

		
		
		
	
    


    


    

	
    

		
		
    Paolo
    Site Admin
    
		
		
     Post count: 31211
    
	
    

	
    

		
		
    Hi,
    

    I’m sorry, I’ve tried to update the GeoDirectory with the development version using this plugin: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ but something went wrong.
    

    I need FTP credentials to fix the problem and proceed.
    

    Sorry again about any trouble.
    

    Let us know,
    

    Thanks
    

		
	
    


    

			
		
	
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