DOUBLE URL PLEASE HELP

This topic contains 12 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

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  • August 22, 2018 at 2:11 am #443406

    Michael
    Expired Member
    Post count: 16

    as you can see on this image my featured listing have double url
    i think this is GD bug as it is working the first time i use your plugin
    please reply ASAP

    August 22, 2018 at 3:11 am #443428

    Kor
    Moderator
    Post count: 16516

    Hi Michael,

    Thanks for your reply. Looks like your database is messed up. Perform a full backup right now and use a plugin like better-search-replace to find those ‘bad’ URLs and update them to the correct URL.

    https://wpgeodirectory.com/docs/useful-plugins/#bsr
    https://wpgeodirectory.com/docs/better-search-replace-plugin/

    Thanks!

    August 22, 2018 at 9:20 am #443459

    Michael
    Expired Member
    Post count: 16

    good day kor
    i have tried using the plugin and follow the instruction but nothing happen

    please help!

    thank you

    August 22, 2018 at 9:46 am #443471

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    August 22, 2018 at 2:01 pm #443528

    Michael
    Expired Member
    Post count: 16
    This reply has been marked as private.
    August 22, 2018 at 3:19 pm #443542

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    

    
DRY RUN: 89 tables were searched, 321 cells were found that need to be updated, and 0 changes were made.

    

    That was searching all tables for http://…
    

    You will need to remove all those from your database in the manner described in the documents above if you want to fix the problem.
    

    It appears that this was done incorrectly in the past, so, if you need hands on help with this please contact an expert here:
    

    http://geodirectoryexperts.com
    

		
	
    


    

			
				

    

	
    

		August 22, 2018 at 3:26 pm

		
		#443547

		
		
		
	
    


    


    

	
    

		
		
    Michael
    Expired Member
    
		
		
     Post count: 16
    
	
    

	
    

		
		
    Hi Alex… the site is on https://
    
Does this make a difference?
    

    When you say 321 cells need to be updated, you mean deleted or updated in a special way?
    

		
	
    


    

			
				

    

	
    

		August 22, 2018 at 3:34 pm

		
		#443554

		
		
		
	
    


    


    

	
    

		
		
    Alex Rollin
    Moderator
    
		
		
     Post count: 27815
    
	
    

	
    

		
		
    I am sorry, this type of support is outside of what we can do here.
    

    You really should contact a developer to help you fix your site.
    

    All of the help that we can provide about how to use the plugin is written out here:
    
https://wpgeodirectory.com/docs/useful-plugins/#bsr
    
https://wpgeodirectory.com/docs/better-search-replace-plugin/
    

    The issue is that the site has been ‘moved’ from http to https, but not all the URLs have been changed.  This is also described here:
    

    https://wpgeodirectory.com/docs/faqs/mixed-content/
    

    If the site is loading over https, then images with urls of http will not load.
    

    This is a step ahead of your issue, though, because there are in fact broken URLs inside your database that must be repaired.
    

    This is not a GeoDirectory issue.
    

		
	
    


    

			
				

    

	
    

		August 22, 2018 at 3:51 pm

		
		#443560

		
		
		
	
    


    


    

	
    

		
		
    Michael
    Expired Member
    
		
		
     Post count: 16
    
	
    

	
    

		
		
    Okay Alex, so just to make sure I understand that right. I would have to change all http: URLs in the database to https and everything will fine?
    

    Btw… I am sure, if that is really the issue, because the shift from http to http was taken half a year ago. I started using WPGeoDirectory only 2-3 weeks ago and when we set it up, everything worked like a charm. But about 3-4 days ago, the preview images suddenly disappeared. So if the issue with the wrong links would be the reason… i would not have worked right from the beginning. Right?
    

		
	
    


    

			
				

    

	
    

		August 22, 2018 at 4:20 pm

		
		#443562

		
		
		
	
    


    


    

	
    

		
		
    Michael
    Expired Member
    
		
		
     Post count: 16
    
	
    

	
    

		
		
    Hi Alex and thanks for all the help you provided so far…
    
I just recognised that I had different settings for the WordPress Address (URL) and Site Address (URL) in the main settings of my WordPress site. The first one was still http while the later one was on https.
    

    I just changed both settings to https and now everything is fine and the preview images are showing up again!
    

    So it looks like the issue is solved!
    

		
	
    


    

			
				

    

	
    

		August 22, 2018 at 6:23 pm

		
		#443586

		
		
		
	
    


    


    

	
    

		
		
    Alex Rollin
    Moderator
    
		
		
     Post count: 27815
    
	
    

	
    

		
		
    Excellent!
    

    BSR catches that setting too, for future reference.
    

		
	
    


    

			
				

    

	
    

		August 22, 2018 at 7:04 pm

		
		#443597

		
		
		
	
    


    


    

	
    

		
		
    Michael
    Expired Member
    
		
		
     Post count: 16
    
	
    

	
    

		
		
    What do you mean with “BSR cateche”?
    

		
	
    


    

			
				

    

	
    

		August 22, 2018 at 7:16 pm

		
		#443600

		
		
		
	
    


    


    

	
    

		
		
    Alex Rollin
    Moderator
    
		
		
     Post count: 27815
    
	
    

	
    

		
		
    BSR catches, meaning that BSR can also find the values for that setting in the database, too.
    

    https://wpgeodirectory.com/docs/useful-plugins/#bsr
    

		
	
    


    

			
		
	
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