Alex Rollin

Forum Replies Created

Viewing 15 posts - 7,246 through 7,260 (of 23,809 total)
  • Author
    Posts
  • in reply to: Add Event Calendar Page Displays Incorrect Date #503104

    Alex Rollin
    Moderator
    Post count: 27815

    This looks to be due to the timezone of the site. New business hours are being added as timezone -5. You can see that setting in the add listing page when you open up the business hours.

    It is -5 because the site timezone is 4 hours off, and in daylight savings.

    The developers will take a look and clear it up for us. Thanks for your patience as it is currently a holiday period.

    In the meantime, have you considered changing the timezone so you can see how the business hours offset changes?>


    Alex Rollin
    Moderator
    Post count: 27815

    Is this still an issue?

    If so please update permissions because without admin the developers cannot take a look.

    in reply to: Unable to add Listing from Home Page #502977

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Buddy Press Profile Issues #502976

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please share WP Admin credentials and login URL so we can check into these issues on your site and find a solution. Be sure to use a private reply to hide your credentials.

    Thanks


    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the Location page will always only show listings that are IN the location listed in the URL you are viewing.

    On your site at /location/cherry-log/ that page will only show listings that are set IN that exact location.

    You can check it by opening the Location database and seeing how many listings are IN that location at:

    GeoDirectory – Settings – Locations (tab) – Cities – Cherry Log

    Cherry Log has 1 listing (see attached screenshot).

    in reply to: Pricing Manager problem #502972

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    V2 docs are here:
    https://wpgeodirectory.com/docs-v2/addons/pricing-manager/

    Let us know if you have more questions

    Thanks

    Alex

    in reply to: Expiration Date Field #502970

    Alex Rollin
    Moderator
    Post count: 27815

    It will only appear to admins. In all cases the field is managed automatically by the price package settings but the date can be changed manually.

    Admin only fields will only ever be visible to the site admins, frontend or backend editor.

    If that is not what you are finding, please share the URL and the credentials we need to see the add-listing page and we will check out the issue.

    in reply to: Missing Profile Cover Images #502969

    Alex Rollin
    Moderator
    Post count: 27815

    Oh! Please share WP Admin credentials and the login URL in a private reply so we can check out that problem and find a fix.

    Thanks

    in reply to: Page Banner Image Not Visible #502968

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, they can. If you are still running into a problem, please share WP Admin credentials and the login URL and we will check out the problem.


    Alex Rollin
    Moderator
    Post count: 27815

    The video is for V1. V2 docs are here: https://wpgeodirectory.com/docs-v2/

    in reply to: csv Import Locations failed #502965

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    did you already add an example city and then export it to see the format?

    It is not recommended to import all the cities beforehand. Instead they can be added as you go along because they are created automatically when the listings are added.

    In some cases, if your city data differs from the Map API, you may get duplicates later on.

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

    in reply to: CSV Import…. #502964

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I opened your CSV files and it looks like you used something besides Libre or Open Office.

    Please try editing your import file with one of those because they will show you the file as your site will ‘see’ it and confirm whether the csv formatting is a problem.

    We have a recommended import procedure here. Please take a look. For what you want to do, you should add some example listings to your V2 site, export those listings, and then merge your V1 listings into that same export file. Remember to leave out the post id if they are new listings.

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended


    Alex Rollin
    Moderator
    Post count: 27815

    %%Titel%% should be %%Title%%

    Try that and let us know

    in reply to: Localhost Site Creation – location #502880

    Alex Rollin
    Moderator
    Post count: 27815

    When a site is moved the URL changes. That invalidates license status and the licenses will need to be deactivated and reactivated.

    https://wpgeodirectory.com/docs-v2/addons/installing-addons/#url-change

    Inactive licenses will simply disable updates, though, not the plugins. If the location manager is disabled, or you do not have multilocations enabled, that could account for what you are seeing.

    If you need geocoding during import, then make sure you don’t have any referrer rules added to your geocoding API key.

    You have added a geocoding key? That can be found in

    GD – Settings – General – Show advanced – geocoding key

    Make sure it is not the same as the main API key.

    Hope that helps

    in reply to: Field label must not be blank #502879

    Alex Rollin
    Moderator
    Post count: 27815

    Great, glad you found a workaround!

Viewing 15 posts - 7,246 through 7,260 (of 23,809 total)
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount