Alex Rollin

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Viewing 15 posts - 11,461 through 11,475 (of 23,809 total)
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  • in reply to: Problems since the update #478753

    Alex Rollin
    Moderator
    Post count: 27815

    For the categories you can adjust the options of the GD Categories widget to limit the display to 0 levels.

    in reply to: Cannot see selected countries #478751

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    in those settings you will only find locations which already exist in your database.

    Add listings to create the locations and then limit the choices to those locations.

    in reply to: Upgraded to v2 … #478750

    Alex Rollin
    Moderator
    Post count: 27815

    The items that show up with GD Output Location when set to the sidebar are the custom fields that have the “Show in extra output locations” set to sidebar. If you want to add more information, visit the fields and set for display in the sidebar.

    If you need to show other widgets like GD Listings, then you can add those through the WP settings:

    WP – Appearance – Widgets

    What’s missing, then?

    in reply to: Not getting notified about new submissions #478746

    Alex Rollin
    Moderator
    Post count: 27815

    Hi,

    When you make a support request you can make it possible for us to help you as quickly as possible by always following up on your topic with an immediate private reply that includes all the access info we may need to login and debug the issue on your site. You don’t have to do this, but it can save a couple of email exchanges. Try posting them in the following format so they are easy to read and find in the topic:

    WordPress Administrator Account Credentials
    WP Admin Login URL:
    Username:
    Password:

    SFTP / FTP Credentials
    Host URL:
    Port:
    Username:
    Password:

    Also, when you are working on the site and expecting us to login and take a look it would help greatly if you could disable your security plugins like WordFence as well as cache.

    Right now I was trying to login and was blocked by WordFence. Please disable it so we can login.

    Thanks for your understanding

    in reply to: UsersWP Google Auth not working #478745

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Page & shortcodes #478743

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: Licence Keys #478742

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: GD Search not working in version 2 upgrade #478741

    Alex Rollin
    Moderator
    Post count: 27815

    It looks like you are running GD Booster. Try disabling that, it is for GDV1 only.

    in reply to: How to remove checkboxes on the map #478740

    Alex Rollin
    Moderator
    Post count: 27815

    On the search page leave the map type set to auto.

    in reply to: Maps #478739

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.

    Alex Rollin
    Moderator
    Post count: 27815

    Check the query limit
    https://wpgeodirectory.com/docs-v2/integrations/google/#trial

    Share the URL if you need help to check the console.

    in reply to: Can't edit Ninja form after update #478736

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    A new fix has been created.
    The next release of Claim Manager which should fix this problem.

    in reply to: Address Required #478735

    Alex Rollin
    Moderator
    Post count: 27815

    Hiding an address for some listings is possible with the right tools like an advanced themer and some additional custom fields, or custom code.

    If you need hands on help with something like that contact an expert here: https://geodirectoryexperts.com/

    in reply to: Image Name on Gallery Removed & Reviews #478734

    Alex Rollin
    Moderator
    Post count: 27815

    We do not have instructions for how to export reviews from Yelp. GDV2 can import reviews in a CSV file. Add a review and export reviews to see the format.

    There is not a page that shows all featured listings automatically. You can adjust CPT sorting to show featured first. https://wpgeodirectory.com/docs-v2/places/sorting/

    Packages can be sorted by ID in v2.

Viewing 15 posts - 11,461 through 11,475 (of 23,809 total)
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