Paolo

Forum Replies Created

Viewing 15 posts - 16,156 through 16,170 (of 27,715 total)
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  • in reply to: timeouts while activating #112620

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I can’t even get to the plugin page, I get:

    504 Gateway Time-out

    The gateway did not receive a timely response from the upstream server or application.

    Please contact your server admin and ask them to fix this problem.

    Thanks

    in reply to: Whoop Upgrade #112619

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I have the demo updated and i can’t recreate that: http://wordpressmu-3822-8567-17899.cloudwaysapps.com/wordpress-directory-theme-whoop/

    Maybe in customizer you changed the body background color?

    We’d need to check on a live website to be able to tell though.

    Let us know,

    Thanks

    in reply to: Split: Server 500 error #112616

    Paolo
    Site Admin
    Post count: 31211

    I believe he was asking for wp admin details. I’ll double check with him.

    Thanks

    in reply to: Can't get to Listing Success #112612

    Paolo
    Site Admin
    Post count: 31211

    Tried deactivating plugins and it didn’t fix it. Also the network activated plugin don’t seem to be a problem.

    Must be at server level. I’ve asked to the developers to follow up.

    Thanks for your patience,

    in reply to: sender name – general settings #112610

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I see it happening only on your website, that makes me thing it is a server configuration problem.

    Did you try asking to your host support?

    Let us know,

    Thanks

    in reply to: Error establishing database connection #112609

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    if you go to wp-admin yuo’ll see this message:

    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    Are you sure you have the correct username and password?
    Are you sure that you have typed the correct hostname?
    Are you sure that the database server is running?

    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

    A plugin cannot cause this to happen.

    Thanks

    in reply to: Remove (All Places) in heading #112607

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    this is very strange, I’ve asked to the developers to double check, because I can’t seem to find a logic reason for this issue.

    Thanks for your patience,

    in reply to: Remove (All Places) in heading #112598

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I just changed Category listing page title in a demo to : %%category%% %%in_location_single%%

    Saved and now I only have the category name when not visiting a location.

    If this doesn’t work on your website, please provide a link and admin credentials.

    Thanks

    in reply to: timeouts while activating #112585

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    is GeoDirectory activated only on the subsite? (not network activated) Are you activating the add-ons the same way?

    If this doesn’t help we will need url and admin credentials in a private reply.

    Let us know,

    Thanks

    in reply to: Remove (All Places) in heading #112584

    Paolo
    Site Admin
    Post count: 31211

    Please double check, you can modifiy page titles too, not just metas.

    Thanks

    in reply to: Listing Detail Page Questions #112582

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’m getting connection timed out when visiting your website. See image attached.

    Thanks

    in reply to: Listings Photos #112580

    Paolo
    Site Admin
    Post count: 31211

    That is probably because you used all your votes for the month?

    in reply to: White page after analytics authorization #112577

    Paolo
    Site Admin
    Post count: 31211

    Without having your google account credentials it is impossible to check this. A white screen is normally a php fatal error and that should be logged in your server error.log. Do you have access to it?

    Please let us know,

    Thanks

    in reply to: Adding a place #112576

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that should happen by default. Are you getting any notifications? When a user register you should get one too for example?

    let us know,

    Thanks

    in reply to: Listings Photos #112574

    Paolo
    Site Admin
    Post count: 31211

    Not without writing cutom code to create the extra tab and writing a custom query to collect all iamges from the comments.

    Thanks

Viewing 15 posts - 16,156 through 16,170 (of 27,715 total)
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