Paolo

Hi,

have you checked your spam folder? The best thing would be to ask to your server admin to check the mail server log and see if there is any anomaly.

Let us know,

Thanks

Hi,

I just double checked and sometimes a script of your theme throws an error:

TypeError: $(...).flexslider is not a function
http://www.uplannet.com/wp-content/themes/gone/js/jquery.scripts.js?ver=20130501
Line 88

I’ll ask to Stiofan if he can see any way to debug it.

Thanks for your patience,

Hi Sue,

I’m not really a server admin, but from what I can see that is not working.

I’d ask for support to your server admin and yes you will need a new certificate unless the old site was using the same domain, in that case you can keep using the same certificate.

None of this is really a support request related to our products though, so I’ll mark this as closed.

Thanks

Thanks for lettings us know! 🙂

Hi,

this should really be a question for Yoast SEO plugin support forum, don’t you think?

Thank you

You are welcome 🙂

Hi Henry,

if you check console on developer tools of your browser you will see that you ahve 2 errors on any edit lsiting page. One is a 500 server error, the other is a jQuery error from the theme.

have you tried disabling all non GD plugins?

If yes, what was the result?

I see that you have almost 30 active plugins and one is dealing with maps too, which is very likely to cause issues.

I also see that your website is live (reason why I’m not going to deactivate anything), I’d suggest to do this kind of testing on a staging server.

Let us know,

Thanks