Paolo

Forum Replies Created

Viewing 15 posts - 6,451 through 6,465 (of 27,715 total)
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  • February 16, 2017 at 11:42 pm in reply to: Dashboard no accessible for users with author role when GD core is activated #362138

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that’s a question for the membership plugin support. We don’t how it works.

    Thanks

    February 16, 2017 at 11:00 pm in reply to: GD Update Crashed My Site #362132

    Paolo
    Site Admin
    Post count: 31211

    Yes, 1st you must update the core plugin, than all the add-ons.

    https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/

    Thanks

    February 16, 2017 at 10:50 pm in reply to: GD Update Crashed My Site #362128

    Paolo
    Site Admin
    Post count: 31211

    The only thing that may have caused that is that GeoDirectory was disabled (because was updating) while the list manager was already running.

    1st you should update the core plugin, next all add-ons. You should never disable a plugin before updating it in case you are doing that.

    Now I renamed all the folder, activated the core plugin 1st and AFTER all add-ons together and your website works as it should.

    Thanks

    February 16, 2017 at 10:35 pm in reply to: New User Registration in GD Login Widget #362126

    Paolo
    Site Admin
    Post count: 31211

    I see it correct too, which OS and Browser are you on?

    February 16, 2017 at 10:25 pm in reply to: search #362125

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    normally that ahppens when another plugin is hijacking your search queries. We know 2 plugin that do that for sure, theme my login and Buddypress global search.

    If that’s not the case, please provide a link and admin credentials in a private reply and we will check.

    Thank you.

    February 16, 2017 at 10:17 pm in reply to: Listing Page Images displaying incorrectly #362120

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    looks like there is a script that is causing that, but i can’t find it. Did you try disabling all non GD plugin for a second just to test if the problem comes from one of them?

    Let us know,

    Thanks

    February 16, 2017 at 10:09 pm in reply to: Near Me option! #362118

    Paolo
    Site Admin
    Post count: 31211

    Developers are off for the night, they’ll continue tomorrow morning.
    Please read our support policy again: https://wpgeodirectory.com/support-policy/

    Thanks

    February 16, 2017 at 10:08 pm in reply to: Failed to import category #362117

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please see: https://wpgeodirectory.com/support/topic/error-uploading-csv-import/#post-361337

    Thanks

    February 16, 2017 at 10:06 pm in reply to: Uploading Images #362113

    Paolo
    Site Admin
    Post count: 31211

    Hi Stacy,

    if you want to avoid all these troubles, the easiest way is to do as we recommend in our documentation, which is uploading images via FTP or cPanel.

    If you do it that way (it is also faster) you won’t have to deal with attaching images nor duplicates.

    Thank you

    February 16, 2017 at 10:02 pm in reply to: Translation theme gd supreme #362112

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    here you find what other members already translated in Italian: https://wpgeodirectory.com/translate/languages/it/

    We cant guarantee for the quality or completeness of the translations, but we know they’ll help getting started much faster.

    Thanks

    February 16, 2017 at 9:59 pm in reply to: Problems with Profit Builder Geodirectory #362111

    Paolo
    Site Admin
    Post count: 31211

    p.s. the problem is with GD itself, not the theme.

    February 16, 2017 at 9:59 pm in reply to: Problems with Profit Builder Geodirectory #362110

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that plugin is simply not compatible and we do not provide support for 3rd party plugins.

    Thanks

    February 16, 2017 at 9:56 pm in reply to: Header Logo #362109

    Paolo
    Site Admin
    Post count: 31211

    Support for this should be asked to theme author.

    We don’t provide support for 3rd party products.

    Thanks

    February 16, 2017 at 9:53 pm in reply to: how to register option and Related Events Listing #362108

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    fields can be removed by limiting available fields per price.

    If instead you want to make the field smaller, it can be done via CSS.

    We’d need your admin credentials to be able to see the form and help you with that.

    For the second question, I doubt that is a GeoDirectory widget. Looks like something custom.

    With credentials I’ll be able to confirm or tell you more.

    Let us know,

    Thanks

    February 16, 2017 at 9:38 pm in reply to: Navigation not selecting other menus #362107

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    GeoDirectory is doing what it is supposed to do, currently you have the GD links selected to appear in secondary menu and footer menu and it is showing the links in both.

    How do you select a menu to appear in that gray bar? If the answer is with Divi options, then you’ll have to ask for support to the guys at elegantthemes.com

    Thanks

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Viewing 15 posts - 6,451 through 6,465 (of 27,715 total)
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