Paolo

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Viewing 15 posts - 856 through 870 (of 27,715 total)
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  • in reply to: A Massive Round of Applause #477655

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: A Massive Round of Applause #477653

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: ht 500error after updating to version 2.0.0.53 #477648

    Paolo
    Site Admin
    Post count: 31211

    500 is a server error, do you see anything in your changelogs?

    If not, please provide a link admin and ftp credentials and we will check.

    Thanks

    in reply to: Can I Simply Have Version 1 Back? Thanks #477647

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you can find previous versions here: https://wordpress.org/plugins/geodirectory/advanced/ (scroll to the bottom)

    Just FYI, this should teach you the importance of creating backups of your website.

    Thanks

    in reply to: A Massive Round of Applause #477645

    Paolo
    Site Admin
    Post count: 31211

    Hi Mark,

    I’m really sorry for the issues that you are experiencing, however when a major update like V2 is released (brand new software), some hick ups should be expected.

    However we started warning people about this major updates 15 months ago!

    We send out almost a blog post per month to provide updates and we sent several newsletters to warn as many as possible that manual actions where required.

    We even published a video of a full conversion and provided a checklist of things to do: https://wpgeodirectory.com/docs-v2/geodirectory/upgrade-from-gdv1/

    We also always suggested to work on a staging website to avoid similar problems.

    Performing a plugin update like this on a live site without doing testing on a staging website is like trying to change a wheel on a running car.

    That said, if you provide a list of things that you are having trouble with, we’ll try to help you with each of them.

    Thanks

    in reply to: Meta desc too long #477553

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Developers have been alerted.

    Thank you

    in reply to: Contact Form not working #477359

    Paolo
    Site Admin
    Post count: 31211

    A developer has been alerted and he’ll let you know what he finds asap.

    Thanks

    in reply to: V2: Fields meta and Slider Revolution #476945

    Paolo
    Site Admin
    Post count: 31211

    We use custom database tables for custom fields, I think that plugin can only fetch regular wp post meta custom fields.

    You should ask for support to its author to double check if it can work with fields in custom database tables like our plugin has.

    Thanks

    in reply to: Add text to header of author page #476943

    Paolo
    Site Admin
    Post count: 31211

    No need to edit files. There should be a widget area for it. Please go to appearance > widgets and let us know if you can’t find it.

    in reply to: I can not change the background #475993

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    sorry about the late reply. Please provide admin credentials and we’ll check.

    I guess the reading settings to set the front page are not correct.

    Let us know,

    Thanks

    in reply to: tiny mistake in your documentation V2 #475933

    Paolo
    Site Admin
    Post count: 31211

    Thanks for spotting that, we’ll correct it asap.

    in reply to: Site gone blank on v1-v2 conversion #475821

    Paolo
    Site Admin
    Post count: 31211

    customizer > custom css.

    in reply to: Design suggestion #475411

    Paolo
    Site Admin
    Post count: 31211

    Hi and thanks for your feedback.

    Let me answer to all points you raised.

    1 unless the theme provides a custom design for our templates, our plugin will look the same with any theme and that’s a good thing. The same goes for any plugin. They come with a vanilla design that blends with any theme. If theme developers wouldn’t add their own custom templates and css for WooCommerce, it would look the same with any theme as well. The difference between customizing GDv2 and Woo is that for the 1st you don’t need a developer, however that doesn’t mean anyone can do it. If you can’t imagine a nice design GDv2 will not auto-design itself.

    2 providing few designs to use out of the box for non designers / non developers is something we are working on.

    3 If you want to see more themes with GD custom designs, you should ask to your favorite theme developers to create a design for GD, making him understand that there are many GD users that would probably buy it, cause there is a desperate need for nice GD templates made by designers.

    4 Making GD mimic the design you provided doesn’t really require a CSS wizard. Probably you can replicate that with Elementor or Beaver Buidler or Site Origin Page builder too.

    Thanks

    in reply to: Request a quote modal #475403

    Paolo
    Site Admin
    Post count: 31211

    I’m sorry, but support for similar things is not provided, especially considering V2 has that as a feature.

    Please consider upgrading now to V2 or if you wish to have something like that added to a V1 site, please hire a developer here: http://geodirectoryexperts.com/

    Thanks

    in reply to: I can't display the GD Details page #475384

    Paolo
    Site Admin
    Post count: 31211

    1 it is showing the same photo, is it not?

    2 If I understood correctly: [gd_single_tabs show_as_list=”1″]

    Let us know how it goes.

Viewing 15 posts - 856 through 870 (of 27,715 total)
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