Paolo

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Viewing 15 posts - 10,891 through 10,905 (of 27,715 total)
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  • in reply to: Renew and Update #239428

    Paolo
    Site Admin
    Post count: 31211

    and the link is?

    in reply to: Force sorting of list places by featured image #239427

    Paolo
    Site Admin
    Post count: 31211

    Ok, in that case you should create a 301 redirect for those links. It will save you losing rankings.

    Thanks

    in reply to: Force sorting of list places by featured image #239418

    Paolo
    Site Admin
    Post count: 31211

    hi,

    that’s because your current URL structure doesn’t include /united-states/, where did you get that link from?

    This is the correct link: http://www.dentistnearmereviews.com/dentist/illinois-1/general-dentist/

    Let us know,

    Thank you

    in reply to: Media handling #239373

    Paolo
    Site Admin
    Post count: 31211

    Hi Jason,

    the problem with the media library is that it creates 4 extra sizes for each image (unless you put them all to zero) and also create a post type attachment in the database for each size. For each image you end up having from 1 to 5 extra posts in the database, that you will never use and will make your wp_post and wp_postmeta tables huge for nothing.

    Thus, using the media library isn’t really a good option and that is why we use a separate uploading script.

    Not duplicating images with the same file name during CSV import, would require the import script to 1st check for each image name and then verify if it already exist (we would probably need to create a db table just for that) and if it doesn’t, upload it. It would add a lot of extra operations that would make the speed of the import decrease dramatically.

    Considering that using the same images on multiple articles decreases their SEO value for Google, we never really saw this as a big problem.

    After all, it’s much better to have a big upload folder, than a big database. The 1st problem can be solved adding extra storage space, but it won’t slow down your website, while the second is much more difficult to handle.

    These are my considerations, I’ve flagged this for the developing team to share their thoughts too. They are the smartest people I know and maybe they can come up with a solution that I fail to see.

    They’ll let us know asap.

    Thanks for your patience,

    in reply to: Disable Expiry Reset on Listing Claim #239364

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’m sorry but there is no way to do that without customizing the system.

    Thanks

    in reply to: Supreme Directory Theme Events Issue #239363

    Paolo
    Site Admin
    Post count: 31211

    Ok the developer has been alerted, he’ll let us know asap.

    Thanks

    in reply to: Visual Editor Blank #239362

    Paolo
    Site Admin
    Post count: 31211

    Hi Evan,

    there must be a JS conflict with another plugin or the theme itself. Please provide a link and admin credentials and we will have a look.

    Thanks

    in reply to: Renew and Update #239361

    Paolo
    Site Admin
    Post count: 31211

    hi,

    I see all your licenses inactive. I see that last time you bought a subscription, you purchased a new one instead of renewing the old one.

    You probably have the old expired license keys in the auto updates / licensing page.

    If you provide a link and admin credentials I’ll confirm.

    Let us know,

    Thank you,

    in reply to: Update fail 1.2.5 installed. Update to 1.2.6 #239354

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link, admin and FTP credentials and we will have a look. That folder should be already there…

    Let us know,

    Thanks

    in reply to: PayPal Trouble #239353

    Paolo
    Site Admin
    Post count: 31211

    Hi Ron,

    I suspect the problem is linked to the caching system built in your hosting plan. WordPress managed plan that don’t allow to disable their built in cache system are not compatible with GD.

    I asked to Stiofan to confirm. He’ll let you know asap.

    Thanks

    in reply to: GT to GD license to download update #239351

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    if you must have the app running, you should wait to convert, until we release the apps for GD too.

    You can read more about it here: https://wpgeodirectory.com/geotheme-to-geodirectory/

    Thanks

    in reply to: search field #239340

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    not without a customization, I’m sorry.

    Thanks

    in reply to: BBpress Forum root issue #239339

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    we haven’t fully tested bbpress with DS or the Surpeme child theme.

    I asked to the developers to follow up.

    Thanks for your patience,

    in reply to: Missing draft listings #239338

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    draft don’t disappear on their own, it must have been a plugin.

    Thanks

    in reply to: star rating without comment? #239337

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    no I’m sorry, rating and the review’s text area are 1 thing.

    Thanks

Viewing 15 posts - 10,891 through 10,905 (of 27,715 total)
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