Jason Emanuelson

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  • in reply to: Simple question – Places per page adjustment #215433

    Jason Emanuelson
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    Post count: 71

    I will definitely try this and get back to you. Thank you!

    in reply to: Simple question – Places per page adjustment #215378

    Jason Emanuelson
    Full Member
    Post count: 71

    I can understand using a global value like this for a site that is only a directory, but it would be really nice to be able to set this on a post-type basis, or even a category level. Also wish there was a way to make the display dynamic to the number of results. It would help to make a directory look less formulaic, especially when you have good photography.

    in reply to: Release of V1.6.0 #190608

    Jason Emanuelson
    Full Member
    Post count: 71

    Thank you for a quick response. I have not seen 1.6.1 available quite yet in updates, but I will keep checking. If not, I will download and install manually.

    in reply to: Release of V1.6.0 #190326

    Jason Emanuelson
    Full Member
    Post count: 71

    We also just did the update and it responded with a fatal error (white screen on front-end and admin). Was not JetPack, as I can disable GeoDirectory (all) and it comes back. Tried removing JetPack and leaving GeoDirectory installed and still fatal error. Also removed each of the plugins one-by-one, trying with GeoDirectory, but still does not resolve the issue.

    Do you know what might be causing the failure?

    WordPress: Current (4.5.2)
    Theme: Enfold (Current – 3.5.4)
    Plugins:
    Awesome Weather
    Disable Comments
    Easy Content Types
    Events Calendar Pro
    JetPack
    Typekit for WordPress

    Disabled Plugins at the moment:
    Akismet
    GeoDirectory 1.6
    GeoDirectory Custom Posts
    GeoDirectory Location Manager
    GeoDirectory Advanced Search Filters
    WordFence

    in reply to: New licence / updates system info #143371

    Jason Emanuelson
    Full Member
    Post count: 71

    Stiofan:

    One of the problems is that you have two distinctly different areas on the account side that have downloads and serials and neither are clearly marked (as of the last time I looked) for either system. If you have/had a purchase and a subscription, it gets even more wonky. So, when you add licensing issues on top of that, it becomes a mess for people to even describe the issues.

    We understand you changed systems and also that things do have to change from time to time. The problem is that when you have to change, you have to give people both ample time to prepare for the change and a clear understanding of how it will affect them and the smoothest way to transition. As evidenced here, there is a lot of people that got caught having to transition during license changes, renewals, etc. which makes things even more complicated because it adds a shrinking constraint of time to the mix.

    For all of us (developers included):

    Change is never easy, for either side: developer or consumer. The key is having good resources around to both sides to aid in that transition. The other key is understanding, which is hard to have sometimes. The beautiful thing about software is that it is indeed software — it can change. While it does take a lot to change, it can indeed adapt to changing needs. That is the beautiful thing. The transitions can be hard, but with good dialog and patience on both sides and time to develop, good solutions can happen.

    in reply to: New licence / updates system info #132583

    Jason Emanuelson
    Full Member
    Post count: 71

    Is your goal to become an Envato and be licensing lots of individual products, or a subscription service where you have a turn-key, all-inclusive package model? Or, are you trying to envision doing both? I can see where you are caught in a mess of trying to accomplish the benefits of both, but the problem is that the transition period becomes frighteningly more complicated, if we don’t know where you are going or how you are planning to get there.

    in reply to: New licence / updates system info #132510

    Jason Emanuelson
    Full Member
    Post count: 71

    Isn’t the point of having us buy into the subscription model that we are buying into one bucket, not a bucket for each plug-in? It is really, really confusing. There are two licenses pages, each with different license codes, and not a good way to tell which one is what we should be using.

    There has got to be a better way forward.

    If nothing else, at least a better understanding of what you are trying to do and where it is going. Some of us need this in order to keep you as an option.

    in reply to: New licence / updates system info #123439

    Jason Emanuelson
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    Post count: 71

    Can you please look at our account? Some times, it shows 90% of expired (other items we purchased separately show licenses) and sometimes it shows the licenses. We just renewed the subscription last week.

    in reply to: Permalink issues (similar to another post) #119486

    Jason Emanuelson
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    Post count: 71

    That makes sense and brings a little relief that it should not happen to any other sites. We normally try to stay current with all releases, but had a couple issues about a year ago as some of what we bought was non-subscription and we migrated to the subscription to try to work towards the model you were recommending. At that point, we went a couple updates out, because it would not see the license as valid, but eventually all of that got sorted out. Looking back, it might coincide with the beginning of the redirect issues.

    in reply to: Permalink issues (similar to another post) #119449

    Jason Emanuelson
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    Post count: 71

    My apologies. I think there was a misunderstanding. I did not delete the pages on oc.spireworks.pro, nor on the orangeicyiowa.com website (just verified they are on that site). I did not even unselect them from the GD settings page. I don’t recall them ever being selected, as the options did not seem necessary for the site’s intention. What I was asking earlier was if someone had deleted them had they not understood they were required. I am sorry for the inference it probably caused.

    Is there a scenario that you could see where those pages became unselected, even if they were still on the site? Could an upgrade of WP or GD cause that?

    Thank you for clarification on the registration and listing submission.

    in reply to: Permalink issues (similar to another post) #119412

    Jason Emanuelson
    Full Member
    Post count: 71

    To be honest, those answers almost make more worry more about using this plug-in as a part of our toolkit for cities.

    Having things clear from the beginning is far better than having to ask questions later. This is especially true in a multiple realm environment. How would anyone know not to disable or heaven-forbid delete those pages, unless it had already happened or did not know they were required? It is easy from the inside to see the direction things were intended to have, but when they are not clear to the end user, or the needs differ from the intended process or direction, you end up having to repair the situation, rather than prevent it or even better have a better understanding of how and why it was setup this way.

    As far as the security of allowing a form page, but denying the post, that is a dangerous method of prevention. Even if not visible, the entry point still exists. Sites are hacked every minute that think they are secure because no one can see their login page.

    In a matter of days, we have to renew our subscription for this, and honestly, I am really left wondering about the long-term strategy of using GeoDirectory, especially as we are starting to work with much higher profile cities. It isn’t even the money for the subscription, as we would probably pay far more than what you charge. It is that we constantly have to stand up for the plug-in to our clientele because of its quirky functionality and display. We have so many hours into diagnosing, trying to customize and I have business partners that are furious with me because I am trying to believe in the engine you created, rather than what people see and have to actually use. I just got yelled at for the following question: How would anyone would have known that not having a few pages selected in GeoDirectory would have affected 70+ pages of a website that had no elements of GeoDirectory?

    I want to believe in GeoDirectory. I want to see the engine that you created have as good of a frame, body and interior as you have built in the engine. But, I cannot keep putting my reputation on the line when you cannot even see that a little functionality on GD’s part would have saved dozens of hours of diagnostics. Having to ask questions in the forum does not replace intuitive information design and documentation.

    I am asking you to give me something to go back with that makes the case for GeoDirectory.

    in reply to: Permalink issues (similar to another post) #119356

    Jason Emanuelson
    Full Member
    Post count: 71

    Two curious questions:

    Why would that affect non-GeoDirectory pages? The number of hours trying to track this down was enormous, and since it had nothing to do with the display of a GeoDirectory page, most people would not have that on the top of their checklist to point to.

    Why does it not post an error in the config or at least say required? In cases like a municipality, it is not a commercial directory, so is only used to display a pre-configured directory. Having those pages would appear to open an opportunity for the wrong people to make changes, and thus are left blank. I can completely understand the need for commercial directories, but it might help for other to know that it is required, even if not used. You know it because you are intimately familiar with the inner workings of the plugin, but those of us on the outside that don’t know the ifs and thens, have to figure it out by trial and error.

    Would you possibly consider in the future an option to turn off the directory admin pages feature? With the amount of exploits out there and some sites being more of a target, it would be nice to limit those points of ingress when possible.

    in reply to: Permalink issues (similar to another post) #119353

    Jason Emanuelson
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    Post count: 71
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    in reply to: Permalink issues (similar to another post) #119349

    Jason Emanuelson
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    Post count: 71
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    in reply to: Permalink issues (similar to another post) #119304

    Jason Emanuelson
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    Post count: 71
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Viewing 15 posts - 31 through 45 (of 70 total)