Alex Rollin

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Viewing 15 posts - 17,086 through 17,100 (of 23,809 total)
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  • in reply to: Google Map Error After upgrade to 1.6.30 #443743

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I have flagged your topic for the developers to take a look.

    If the key is new it may take some time to respond normally.

    Let us know if it corrects itself in the meantime.

    in reply to: Email format changed #443731

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    GD emails are all text, but the description/body fields can certainly accept html and inline styles. No changes have been made to the rendering or default content, and they don’t contain any HTML by default.

    Some users have tried other 3rd party plugins to add formatting for emails, but there isn’t anything built in to GeoDirectory for that.

    in reply to: New install won't use Google Maps #443723

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: short code for filtering listings #443695

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: short code for filtering listings #443694

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    These are the two shortcodes here:

    
    
    
    [gd_listing_map autozoom=true width=100% height=500 scrollwheel=false]
    [gd_listings Layout=1 category=209 tags="AnseLaRaie" character_count=300]
    

    I added one test listing with cat 209 and the same tag, and both listings are showing at the bottom of the page, but the map is not showing the pins.

    I will flag this for the developers to take a look and let us know why the pins aren’t showing on the map.

    Could you please post your site access information here in a private reply so they can take a look at your settings?

    Thanks

    in reply to: Website loading speed – Possible Fixes? #443693

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    We won’t be able to help with those tasks outlined above those are far reaching optimizations that fall outside of what we do with GeoDirectory or GD Booster.

    GD Booster is setup and working on your site. You can read more about the options here: https://wpgeodirectory.com/docs/gd-booster-add-on-overview/

    What is the spec of the server you are using now?

    The pingdom result seems ok. You could cut down on script loads by eliminating the builder you are using.

    https://tools.pingdom.com/

    in reply to: Data disappears when downgrading #443692

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    The data should be preserved in the fields, so, we should take a look at that problem.

    Make sure that you have set “Expire, Downgrade to” inside the higher price package, and that you have enabled the expiry process.

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    SFTP/FTP:
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Reoccurring payments #443675

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Right now visitors that have selected recurring items cannot select the pre-bank transfer and cheque gateways for payment.

    This is mostly because, for stripe and paypal, there is information coming from the gateway to automate the start date of the subscription.

    The developers have been alerted to your interest and will let you know if this changes.

    in reply to: Custom fields always required #443673

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: name of city is missing in address output #443669

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    LMV2 .5 has some changes in it, I Have flagged this for the developers to take a look. I can’t recreate it on my test site, but, there are new options that could account for this.

    Thanks for reporting.

    in reply to: Google Map Error After upgrade to 1.6.30 #443667

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.

    Alex Rollin
    Moderator
    Post count: 27815

    I see you are using the ‘[embed]‘ shortcode there.

    You will need to use the options to make that appear as you like: https://codex.wordpress.org/Embed_Shortcode

    in reply to: Form controls not displaying properly #443663

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the developers have been made aware of the issue. At this time we are unable to recreate it, but, we will be looking out for ways to replicate the issue and address it with a fix.

    Thanks for reporting this

    in reply to: DOUBLE URL PLEASE HELP #443600

    Alex Rollin
    Moderator
    Post count: 27815

    BSR catches, meaning that BSR can also find the values for that setting in the database, too.

    https://wpgeodirectory.com/docs/useful-plugins/#bsr

    in reply to: Show featured events first #443599

    Alex Rollin
    Moderator
    Post count: 27815

    OK! Sorry, I think I misunderstood something there, but we got there in the end!

Viewing 15 posts - 17,086 through 17,100 (of 23,809 total)
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