Alex Rollin

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Viewing 15 posts - 22,081 through 22,095 (of 23,809 total)
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  • in reply to: Hide other fields after clicking upgrade #413805

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    it is a customization, and you may get some results from using CSS.

    Try https://wpgeodirectory.com/docs/customizing-your-style/

    in reply to: Comments WordPress vs GD section #413802

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Have you already tried a Recaptcha?

    https://wpgeodirectory.com/downloads/gd-recaptcha/

    The login credentials don’t work for me, please double check them.

    in reply to: Securely updating themes #413800

    Alex Rollin
    Moderator
    Post count: 27815

    You can read more about that near the bottom of this page:

    https://wpgeodirectory.com/docs/customizing-your-style/

    in reply to: Not possible to edit themes from admin #413799

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please use FTP or SFTP to edit the file.

    in reply to: Question on visitor registration #413796

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    someone had the idea to use social login from UsersWP and then hide the normal WordPress fields. You could try that.

    https://userswp.io

    in reply to: Header #413795

    Alex Rollin
    Moderator
    Post count: 27815

    That is a normal behavior, as the new CSS is overriding pre-existing CSS.

    in reply to: How to remove GeoTheme picture from Blog posts #413794

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    you can edit the post and set the featured image for the post.

    in reply to: Rearranging details page #413651

    Alex Rollin
    Moderator
    Post count: 27815

    Hello David,

    Review images are separate and not pooled with the listing. That would be a customization.

    Please make another topic for your new questions.

    Thanks

    in reply to: Question on visitor registration #413650

    Alex Rollin
    Moderator
    Post count: 27815

    Hello David,

    Thanks for writing in with your questions.

    #1: I understand GD has a registration functionality for visitors. However, what is actually the purpose of this / benefit given that place ratings can be made also with user’s Name + E-Mail?

    #1A The purpose is to require that a user submit a name and email to be associated with the rating.

    #2: is it possible with GD that once a non-registered user has submitted a place rating he receives an e-mail where he needs to verify his rating by clicking a link? This would give maximum flexibility (no registration required) but avoid people just entering fake e-mail addresses and fake multiple ratings

    That is not possible, as there would not be an email and an account. At least this is not a feature of GD, but may be possible with 3rd party plugins. Validation of email through an activation link is a optional feature included with USersWP. https://userswp.io

    #3 Would it be possible to waive this rating e-amil verification if a user has logged in via facebook?

    Social login registration does not bypass registration; it may be easier for users who are familiar with it, though, and could be seen as a positive feature for users who make use of it on other sites.

    in reply to: Language does'nt change #413649

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Some text and headers can be changed under the GeoDirectory settings, and a few more are available through the widgets or email notifications. The remaining text not accessible through those pages can still be changed by making a copy of the translation file and editing the text into what you need.

    Please first check GD > Titles & Metas

    If you don’t find what you are looking for there, more options are available with the Custom Post Type Addon at GD > Custom Post Types ( https://wpgeodirectory.com/downloads/custom-post-types/ )

    Finally, all additional text is available in the translation files. You can open up the file for your language, change the text, and load it to the language folder. There are separate files fr the core plugin, addons, and the theme. You also need to make sure you have selected the language for your site, don’t forget that of course.

    Here are the complete instructions:

    You can find complete instructions here: https://wpgeodirectory.com/docs/translate-core/
    Each add-on has translation files, too: https://wpgeodirectory.com/docs/translating-addons/

    Once you change one ‘string’ and see it working, you will probably want to change many more to make your site stand out and ‘speak’ to your customers.

    Let us know how it goes!

    Additional Links:
    https://wpgeodirectory.com/docs/getting-translation-files/
    https://wpgeodirectory.com/docs/category/translation/“””

    If you have already checked that your site’s language is set correctly and that the newly translated file is in the correct location, we can take a look at your site. Please make a private reply with the following information.

    WordPress Credentials
    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP User:
    FTP Password:

    in reply to: Price range slider #413644

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Per our support policy, we are open 9-5 Mon-Sat with a response within 24 hours, though not necessarily a solution.

    There is no slider option at the moment, but it has been accomplished by developers in the past.

    We will consider it as a feature for the future.

    Members can request features here and vote them up each month: https://wpgeodirectory.com/requests/

    Thanks

    https://wpgeodirectory.com/support-policy/

    in reply to: Prices and Payments Notification #413643

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    You can use WP Easy Updates to update your GD Plugins:

    https://wpgeodirectory.com/docs/installing-addons/#updates

    The other ones, we don’t know how or if you are using them, but if you aren’t then you can delete them.

    Information about GD Permalinks is here:

    https://wpgeodirectory.com/docs/core-permalinks/#url

    in reply to: Cron Error #413642

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    also, Cloudways Varnish is not compatible with GD.

    in reply to: Map issues #413641

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Axi,

    Here is our troubleshooting guide, for your review. It will point out some things to check about your issue.

    https://wpgeodirectory.com/docs/troubleshooting-guide/#maps

    For reviews, make sure you have enabled comments in WordPress, and then review the settings at GD > Design > Detail to set the review related options as you like.

    We would be happy to look at your site settings. You can make a private reply and include the following information.

    WordPress Credentials
    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP User:
    FTP Password:
    FTP Port:

    Once we verify the credentials, then someone on our team can login to review your settings.

    Thanks for writing in today

    in reply to: Translation #413592

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Julie,

    glad you got it working, and thanks for letting us know!

Viewing 15 posts - 22,081 through 22,095 (of 23,809 total)
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