Paolo

Forum Replies Created

Viewing 15 posts - 23,491 through 23,505 (of 27,715 total)
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  • in reply to: category icons don't match on front end #33822

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    it is a known bug and solution was probided here: https://wpgeodirectory.com/support/topic/split-icons-not-shown-on-maps-or-popular-categories/

    Thanks

    in reply to: a few bugs in the category list #33820

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    The 1st error is due to the fact that there is a listing and a category with the exact same name and that should NEVER be the case.

    Some icons not showing is a known bug and solution was provided here: https://wpgeodirectory.com/support/topic/split-icons-not-shown-on-maps-or-popular-categories/

    The list is ordered by number of listings in each cat:

    Painting And Decorating (11)
    Domestic Cleaning icon Domestic Cleaning (7)
    Roofers icon Roofers (7)
    Plasterers icon Plasterers (6)
    Electricians icon Electricians (6)
    Window Cleaning icon Window Cleaning (6)
    Roofing Specialists icon Roofing Specialists (6)

    etc…

    Last is definitely a bug and it has been reported to Develoopers.

    Thanks

    in reply to: GD Booster #33815

    Paolo
    Site Admin
    Post count: 31211

    Is that to disable recurring option?

    The new version which are very close to release in beta, has an option to enable/disable recurring events for each price package.

    That way you wouldn’t need to tweak core files for this.

    Let us know,

    in reply to: Social Importer #33814

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: Required select field #33811

    Paolo
    Site Admin
    Post count: 31211

    HI,

    Would you provide a link where we can acutally see this happening, possibly with wp admin credentials?

    I can’t recreate in my demos. When a mandatory field is selected the error message disappears.

    Let us know,

    Thanks

    in reply to: Search Widget #33810

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’m not 100% sure if it is JetPack adding the “Widget Visibility” option, but I tend to think that is the source of the problem. We would have to disable it to test and cofirm, apparently it prevents the search widget to be added to any sidebar.

    It could be something else.

    However I was able to add the search widget using the shortcode in a text widget.

    Let me know if this is an acceptable solution or you prefer us to further investigate.

    Thanks

    in reply to: frustrating customers listings social media #33808

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    a the moment the only solution available is to add a better field description as Guust suggested.

    Thanks

    in reply to: WP Engine Hosting Issue #33806

    Paolo
    Site Admin
    Post count: 31211

    HI,

    you can use wpengine without multilocation addon. Or with the multilocation addon, but with varnish turned off.

    Thanks


    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: Search Function not working #33802

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: Popular categories #33797

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    this is what I do.

    1st I auto-update GD core by itself, than I update all addons all together.

    There is absolutely no need to deactivate anything before updating.

    Thanks

    in reply to: You do not have permission to preview drafts #33761

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I think you have mod_security or something similar installed on that server.

    Please ask to your server admin if that is the case and to disable them in case.

    Wordpress doesn’t work properly with mod_security and GeoDirectory even less.

    Let us know,

    Thanks

    in reply to: Serious ssues since updates – needing stable environment #33760

    Paolo
    Site Admin
    Post count: 31211

    I imagine that you are sensing frustration from your users.

    To be honest, not at all after this update. Everything went quite smooth, except for 2 users including you. Out of +3000 active install it’s not bad at all.

    running from one crashed function to another, one set of errors to another

    Can you make examples? I understand your frustration, but if you read back what you wrote, you provide very little, if no information at all to help us assist you.

    Updating should be as simple as clicking the update button. At least so it is for all our test websites and for the vast majority of users.

    If you provide a detailed list of problems experienced during last update, the urls where the problems are easily traceble and wp admin credentials to have a look at settings, I’ll be happy to go through the list point by point with you and make sure everything is fixed and stable as we all need it to be.

    Thank you

    in reply to: WP Engine Hosting Issue #33752

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that is correct, if you are not using multilocation and geolocation, sessions are not taken into consideration.

    Login uses a regular Cookie, same as used by wordpress login interface and add/editing listing shouldn’t be affected at all.

    Thanks

    in reply to: API #33751

    Paolo
    Site Admin
    Post count: 31211

    Please read my 1st reply carefully.

    Thank you

Viewing 15 posts - 23,491 through 23,505 (of 27,715 total)
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