Paolo

Hi,

you added the GA code via Jupiter, but in GeoDirectory > Google Analytics, you had enalbed 2 options that should stay disabled, unless you add the GA code via GeoDirectory instead of Jupiter.

Let me know if now it works.

Thanks

I’m so sorry (and embarrassed) Timothy,

yesterday was a very busy day and I didn’t notice I was replying to a job request.

I sincerely apologize.

Just FYI, I’d post the same in sites like https://geodirectoryexperts.com/

You’ll get more replies than here for sure, especially for something that complex…

Sorry again. 🙂

Hi Dave,

if you provide a link and admin credentials in a private reply, we will check what’s wrong and fix it for you.

Thanks

Hi,

I’m sorry to inform you that the system (WordPress) requires authors to be registered users, in order to submit posts.

Thanks

Hi,

let me tell you what needs to be done step by step. I believe you missed a couple of our announcements and there is also a conflict with another plugin.

You couldn’t add events because the option to allow users to add events was disabled (design > navigation > Allow post type to add from frontend) The conflict with another plugin is here and you can see the fields arenìt displaying correctly. That said now you can add events again.

The updates problem have nothing to do, but will cause problems soon if you don’t do the following:

1) each product has a license key and you can find them in the your-account page. https://wpgeodirectory.com/your-account/

2) We move the auto update script out of each add-ons and made 1 plugin for all, you need to install that plugin and you can read more about it here: https://wpgeodirectory.com/wp-easy-updates/

3) License keys are now added and activated in the plugins page directly.

4) You are using an old payment manager (that’s why it is still showing in GeoDirectory >> Auto Updates / Licenses, that settings page should be gone.) You can read more here: https://wpgeodirectory.com/payments-manager-v2-setup/

After doing all these things you should be good to go.

Let me know how it goes,

Thanks

Hi Natalia,

is the map showing an error or not showing at all? If you provide a link and admin credentials in a private reply, we’ll follow up and fix this.

Thanks

Hi Ron,

we exclusively provide support for the latest version of GeoDirectry and for anyone using add-ons they must be active members to access support.

Please renew your membership and update everything. If after updating something isn’t working still we’ll be more than happy to assist you.

Thanks

Hi Mark,

please provide a link and admin credentials and we will follow up.

Let us know,

Thanks