Paolo

Forum Replies Created

Viewing 15 posts - 6,721 through 6,735 (of 27,715 total)
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  • in reply to: Payfast Error #358497

    Paolo
    Site Admin
    Post count: 31211

    Hi,
    yes please provide admin credentials and we will check.
    Thanks

    in reply to: Advanced Search looks different when logged in or out #358495

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the only possible reason for this is a caching system serving a cached page to non logged in users.

    If the hosting has caching built in, make sure it is disabled for that page (or better move to a hosting without caching built in.)

    If the hosting has nothing to do, make sure you are using either GD Booster or WP Super Cache as caching system. Anything else is non compatible.

    Let us know how it goes,

    Thanks

    in reply to: No option to amend listing once it is claimed #358491

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Well I don’t understand why I can’t get access to the places/events etc from the frontend.

    the link to edit listings for the business owner by default is on the sidebar, that you removed. You need to add it back just like the Claim listing link as been added back.

    My dashboard only gives the option to add listings and events and special offers but no option to amend.

    That’s because in GeoDirectory > Design > Navigation >> Show listing link in user dashboard, you have nothing selected.

    And now another problem – claim listing was working yesterday – now timing out and sticking. (see attachment)

    Today we release updated versions of all plugins. Please update everything and if the problem is still present we’ll have a look.

    Thanks

    in reply to: Preserve translations after updates #358480

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you must add them as instructed here:

    https://wpgeodirectory.com/docs/translating-addons/

    Thanks

    in reply to: Three questions #358476

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    none of your licenses was active for that website, they were all activated for a staging website only.

    I just did it for you and finally update all plugin (non of them was updated, not even the core plugin)

    I don’t think that is caused by the update (it was not done), it must be some option from Avada.

    I alerted Stiofan again.

    Thanks

    in reply to: No sorting for search results? #358457

    Paolo
    Site Admin
    Post count: 31211

    Stiofan explains very well why it works like that here: https://wpgeodirectory.com/support/topic/no-sorting-for-search-results/#post-351270

    Thanks

    in reply to: No sorting for search results? #358456

    Paolo
    Site Admin
    Post count: 31211

    hi,

    tes the default sorting set there is also use as default sorting method for search if no search criteria is input by the user.

    If the user input any search criteria (keyword, location, etc), sorting will be done by relevancy with the user’s input (like every Directory)

    Thanks

    in reply to: problème avec GeoDirectory Custom Post Types #358455

    Paolo
    Site Admin
    Post count: 31211

    Please download the ZIP file and update it using this plugin: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Let us know how it goes,

    Please no more French on the forum. You can use a translator if you prefer (that is what we do to understand you anyway…)

    Thanks

    in reply to: installation GD #358452

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: Split: WP Conflict with GD #358450

    Paolo
    Site Admin
    Post count: 31211

    Update latest version of GeoDirectory or create a Google Analytics account and it will go away.

    Thanks

    in reply to: My GD Map cannot locate the places #358448

    Paolo
    Site Admin
    Post count: 31211

    Please provide an address that is causing error and we will check.
    Presumably it is outside of the city boundaries according to Google Maps.
    Thanks

    in reply to: Search results page and listing page iphone bug #358443

    Paolo
    Site Admin
    Post count: 31211

    Next release of Supreme/GD that are already available.

    Thanks

    in reply to: Favorites redirecting to my group home page #358442

    Paolo
    Site Admin
    Post count: 31211

    Hi Scott,

    at the moment you only have the Drinks CPT slected in “Show listings in BuddyPress dashboard” so at the moment you can only see favorites for that custom post type.

    You need to select all CPTs if you want that option to work properly.

    Thanks

    in reply to: Make Full Name field required on signup form #358438

    Paolo
    Site Admin
    Post count: 31211

    What do you need to do?

    in reply to: renewed liscense #358427

    Paolo
    Site Admin
    Post count: 31211

    Hi Sieko,

    it appeared that you bought a new license instead of renewing your existing license. All you have to do is deactivate the old license keys in “GeoDirectory >> Auto Updates / Licensing” and activate the new license keys.

    The Google Analytics problem is caused by connecting a Google Account that doesn’t have Google Analytics account created for it. Just create a Google Analytics account while logged in with your Google Account and the problem will be solved.

    Today we released new version of all plugins. Please update them all and if you still have problems we will look into them.

    Let us know how it goes,

    Thanks

    p.s. please next time open your own topic and avoid posting in someone else’s resolved topic.

Viewing 15 posts - 6,721 through 6,735 (of 27,715 total)
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