Paolo

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Viewing 15 posts - 9,781 through 9,795 (of 27,715 total)
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  • in reply to: Map not loading #277383

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    In the console I see 1st a 500 server error. That is causing the footer to not load (which is causing the JS error).

    Do you have access to the server error log? If you provide FTP credentials we will have a look and debug this for you.

    You could also try to momentarily disable all non GD plugins at once to see if any of them is in conflict with GD.

    Let us know,

    Thanks

    in reply to: Menus Overlapping #277382

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    it seems like this is the css creating the issue.

    
    
    
    #mobile-navigation-left ul {
        margin: 5px 0 10px;
    }

    I asked to the developers to find a permanent solution because I think anyone using a 3rd level submenu with whoop will see this problem.

    Thanks for your patience,

    in reply to: Places upload or restore #277381

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    there is no Features grid/list in the listing details page.

    Link please?

    in reply to: No maps displayed after installing and configuring plugin #277379

    Paolo
    Site Admin
    Post count: 31211

    hi,

    that is definitely a problem with the GMaps API key either not create correctly or with APIs not enabled.

    Did you follow this guide carefully?https://wpgeodirectory.com/docs/add-google-api-key/
    Especially point 4:

    You will need to add two urls here,enter the name of your project and the url of your site, add one as: *.yoursite.com/*
    AND one as
    yoursite.com

    and the last part at the bottom of that page regarding enabling APIs.

    Let us know,

    Thanks

    in reply to: Date picker #277378

    Paolo
    Site Admin
    Post count: 31211

    Hi Linda,

    please provide admin credentials in a private reply (only staff can read them) and we will have a look.

    Thanks

    in reply to: Hide admin activities #277377

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you as an admin can go in the back end and delete your own activity from BuddyPress.

    Users cannot hide their activity info. If you don’t want BuddyPress to track your activity, you should disable that BP component.

    Thanks

    in reply to: Booster Cache on Page Load #277353

    Paolo
    Site Admin
    Post count: 31211

    Images should be optimized before uploading them. There is no plugin that will help you with that.

    Thanks

    in reply to: Any updates on a Native IOS and Android App? #277315

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: Missing map markers on edit places #277007

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

    in reply to: image upload and media library dont work anymore #276997

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I have never seen this caused by SSL. I asked to the developers to check and to let us know.

    Thanks for your patience,

    in reply to: Translate GeoDirectory and Get 1 Year Free! #276995

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

    in reply to: Missing map markers on edit places #276993

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    in reply to: No checkout page following listing submission #276987

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you still have a very old Location and Payment manager add-ons installed (minimum 9 months old). You probably missed this: https://wpgeodirectory.com/support/topic/missing-update-notifications/

    You’ll need to update them manually via FTP or using a plugin like this: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Once that done, go to GD >> Auto Updates / Licensing and add the keys for the 2 missing add-ons, that way in the future you will see the notifications like for all other add-ons.

    Let us know if that works.

    Thanks

    in reply to: General Questions #276986

    Paolo
    Site Admin
    Post count: 31211

    I know it has been fixed already, Stiofan should release the new version as soon as they are done with testing.

    There has been a wee delay.

    Thank for your patience.

    in reply to: Categories stopped showing in map #276984

    Paolo
    Site Admin
    Post count: 31211

    Please try to add the shortcode through the normal editor, it seems like the page builder is breaking the shortcode.

    Let us know if this helps.

    Thanks

Viewing 15 posts - 9,781 through 9,795 (of 27,715 total)
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